Very bad.

Very bad experience. Despite having prepaid the full rental fee, they rented out my reserved Mercedes to someone else because I arrived later than planned. They made me pay over 200 pounds more for a Volkswagen instead. Our group of six arrived late at night and had to continue our journey, so we had to accept it. Thankfully, with the assistance of the rental platform after returning to China, it took a month of negotiations with the UK car rental company to recover our loss.

At the car rental counter, they told me the trunk of the originally booked Tiguan was small and suggested I get a CRV diesel instead as it had a larger trunk and was more fuel-efficient. They mentioned there was a brand-new car available, so I paid an extra 300 pounds to switch. However, when I went to the parking lot to pick up the car, they said there were no CRVs left and gave me a Volvo V70 that had already been driven over 20,000 km. Being away from home and short on time, I decided to go with it. Overall, it was just okay, maybe that's typical for a small company.

Fairly satisfied. It was a bit cumbersome to get from the airport to the car pickup location, not very convenient.

The staff were amazing and funny and suited me to my car perfectly. No hesitation in rebooking with them but I want QEEQ to get the recognition.

It was so easy to book this car with them - I have never heard of the company I got the car from but it was so easy and at a good price.

it took awhile when pick-up a car due to manual filling the form. but with the helpful staffs , i have nothing to complaint.

so excellent, everyting perfect for me. will go no other company