Sydney

Customer service was very poor

Made fifty phone calls, all went through but no answer. Had to take a taxi myself and it cost 50 dollars. I felt like cursing. It was cold and I had a crying child with me.

A fantastic off the airport rental agency. The staff were very polite, picked us up within 10mins of calling them from the curb. Wish they had taken a little less time to get us going but things happen so that was ok. Overall a fantastic experience, the $$ savings were mind boggling.

Wonderful platform, i have become a huge fan. Easy to use app, wonderful deals and significant $$ savings. Thank you easyrentcars for truly bringing in some competition and making a difference in the lives of travellers.

Counter staff very great. Very friendly. Car had lots of dings and scrapes. Every panel had some kind of problem. Do you charge the client for the body repairs, then pocket the money? It seems so. I think that is devious. Car smelt rather funny when sitting in the sun. Like mould or b.o. or similar. We booked a small car, but we drove a 7 seat SUV. We were happy, it was a nice car to drive, but if my wife was the driver, she would not be happy with the large size, as a small car was booked.

Better is spelt without a h!! And I would like a reminder message a week or so before the car booking. Other than that all good.

Friendly staff, will book again.

Booking online very easy