Customer service was very enthusiastic. After returning the car, I was in a hurry to catch my flight, but the shuttle was going to take a while, so they helped me call an Uber for free.

Extremely rude attitude!

Long wait time to get picked up as had to go pick up international airport as well. Book insurance direct through car company. Car seemed scratched all over

Fantastic communication throughout. We arrived in Sydney on a Friday night at peak time. We had to wait a little for the shuttle but Carhood kept in contact the whole time. The driver was friendly and polite and the guys at the counter were wonderful. We will definitely use them next time!

We use Easyrentcars a lot...the price is awesome and the booking process is simple.

Was nothing like the picture. Was an old corolla. With broken air con and a cockroach staring at us through the air vent. We were double charged insurance so what looked like an awesome deal was in fact the age old adage of you get what you pay for.