From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1664122329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1664122329
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CARHOOD, Sydney Airport  Car Rental

CARHOOD 3000+ ratings, 34 reviews

Sydney, New South Wales, Australia

6.8 / 10 Average

CARHOOD - Sydney Airport  Information, Car Rental Instructions & Policies

Address

39-41 Sir Joseph Banks Street, Botany, NSW, 2019, Australia

Telephone

+61 1300 466 663 / +61 3 6388 8373

Pick-up Instructions

The CARHOOD - Sydney Airport  car rental location is located out of the airport

Please contact the staff to pick you up to CARHOOD - Sydney Airport  car rental when you arrived.

We have an off-airport facility. When you land and have collected your luggage, click the link:https://goo.gl/4cUae3 to fill out all information or call branch tel number, then we will arrange to have someone come collect you from the pick-up area.

Drop-off Instructions

Please return the vehicle to the Carhood depot where you collected the vehicle. 【Out of business hours drop-off】 If you are returning your vehicle out of business hours, please place your car keys in the drop-box and make your own way to the airport (e.g. Via Uber).

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -13:00
09:00 -15:00
09:00 -15:00
09:00 -18:00
09:00 -20:00
08:00 -21:00
08:00 -21:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 15 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
AUD 5/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 8/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 8/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 8/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 8/day

Cross Border

To be updated

Cross Islands

Paid:

Depending on which islands to bring the rental cars to, policies differ:
Representative Car Models Charges

Kangaroo Island

Phillip Island

AUD 10 per day

Excess

Collision Damage Waiver Excess differs by car model:

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.7 mi from Sydney International Airport

Hotels

0.4 mi from Sir Joseph Banks Hotel

0.4 mi from EAST CENTRAL TOWNHOUSE BOTANY

0.5 mi from Captain Cook Hotel

Other Landmarks

5.4 mi from Sydney Tower Eye

6.4 mi from Sydney Opera House

FIND ME A CHEAP RENTAL
Map view of CARHOOD Store Location
coordinates: -33.948743 151.202466

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.8 / 10 Average

  • Vehicle condition: 5.1
  • Vehicle cleanliness: 5.1
  • Spaciousness: 5.3
  • Counter staff: 5.3
  • Pick-up location: 5.4
  • Drop-off location: 5.4
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • U.Siddiqui

    Sydney

    9.8 /10 Excellent

    Reviewed: Monday, November 25, 2024

    Dislike: Botany area is quite far from west suburbs of Sydney
    Read More >
  • S.gocer

    Sydney

    9.8 /10 Excellent

    Reviewed: Monday, November 25, 2024

    Like: Friendly service. Convenient location so I didn't have to worry about how to get out of the Sydney airport area or the confusion of getting to the airport and parking.
    Read More >
  • B.Judge

    Sydney

    9.8 /10 Excellent

    Reviewed: Monday, November 25, 2024

    Like: Car went well used little fuel and everything ran smoothly. Greater than expected.
    Dislike: Only the key was hard to use.
    Read More >
  • R.Zadro

    Sydney

    8 /10 Very good

    Reviewed: Monday, November 25, 2024

    Like: Your competitive pricing
    Dislike: Going through Easyrentcars the insurance premiums by both parties
    Read More >
  • W.Ma

    Sydney

    9.3 /10 Excellent

    Reviewed: Monday, November 25, 2024

    Their staffs quite nice and the price was really good as well. I had using their online booking that was so easy. But only one thing not so good was for pick up and drop off.
    Read More >
  • Anonymous

    Sydney

    9.3 /10 Excellent

    Reviewed: Monday, November 25, 2024

    good car, good service, great idea. Thanks!
    Read More >
  • D.Smith

    Sydney

    4.7 /10 Average

    Reviewed: Monday, November 25, 2024

    Was nothing like the picture. Was an old corolla. With broken air con and a cockroach staring at us through the air vent. We were double charged insurance so what looked like an awesome deal was in fact the age old adage of you get what you pay for.
    Read More >
  • J.Lally

    Sydney

    9.7 /10 Excellent

    Reviewed: Monday, November 25, 2024

    Staff were efficient and helpful. The whole thing was very quick and easy. I only had the car for a day but it was perfect.
    Read More >
  • ELlen G

    Sydney

    7.3 /10 Good

    Reviewed: Monday, November 25, 2024

    I was unaware that Carhood was a careshare company. I would like to have known this. Although it was cheap, our car was old, worn on the inside and did not have features expected. (They rent cars up to 15 years old.) I worried that the car might break down at any time. Also, would have preferred unlimited mileage even though we did not go over the limit.
    Read More >
  • Anonymous

    Sydney

    9.3 /10 Excellent

    Reviewed: Monday, November 25, 2024

    Friendly staff, will book again.
    Read More >
  • J.Woollett

    Sydney

    10 /10 Excellent

    Reviewed: Monday, November 25, 2024

    We were upgraded due to a fault with our allocated car. No complaints, had a great trip.
    Read More >
  • D.Ray

    Sydney

    8 /10 Very good

    Reviewed: Monday, November 25, 2024

    Counter staff very great. Very friendly. Car had lots of dings and scrapes. Every panel had some kind of problem. Do you charge the client for the body repairs, then pocket the money? It seems so. I think that is devious. Car smelt rather funny when sitting in the sun. Like mould or b.o. or similar. We booked a small car, but we drove a 7 seat SUV. We were happy, it was a nice car to drive, but if my wife was the driver, she would not be happy with the large size, as a small car was booked.
    Read More >
  • Anonymous

    Sydney

    8 /10 Very good

    Reviewed: Monday, November 25, 2024

    a location map for return of the vehicle and location of the local petrol stations would be very useful.
    Read More >
  • 温杜甫

    Sydney

    7.3 /10 Good

    Reviewed: Monday, November 25, 2024

    Good little car
    Read More >
  • S.Chishtey

    Sydney

    9.3 /10 Excellent

    Reviewed: Monday, November 25, 2024

    Great service
    Read More >
  • S.Khan

    Sydney

    3.7 /10 Poor

    Reviewed: Monday, November 25, 2024

    When I started looking on skyscanner, the deal was showing unlimited kms, when I went to carhood, they would not allow me even 20 more kms and they said they will not cancel the booking either and I will be losing my money. I was told pick up would be at 9, they came to pick up at 9:50. For almost an hour I was waiting out in cold for them to pick me up. I was going to take the car to Canberra for a meeting and hoping to leave at 9 in the morning, I eventually left at 11 because of everything with the booking and the rude behaviour of their staff. NEVER EVER booking through them again.
    Read More >
  • Anonymous

    Sydney

    5.7 /10 Average

    Reviewed: Monday, November 25, 2024

    Long wait time to get picked up as had to go pick up international airport as well. Book insurance direct through car company. Car seemed scratched all over
    Read More >
  • Vincent C

    Sydney

    10 /10 Excellent

    Reviewed: Monday, November 25, 2024

    Staffs are nice and professional. Pick up and drop off was hassle free. Recommended
    Read More >
  • Ron Australia

    Sydney

    10 /10 Excellent

    Reviewed: Monday, November 25, 2024

    A fantastic off the airport rental agency. The staff were very polite, picked us up within 10mins of calling them from the curb. Wish they had taken a little less time to get us going but things happen so that was ok. Overall a fantastic experience, the $$ savings were mind boggling.
    Read More >
  • Y.SER XIONG

    Sydney

    6.3 /10 Average

    Reviewed: Monday, November 25, 2024

    hi all, the pick up point and drop off point must make it easy which is can set inside the airport
    Read More >
  • Anonymous

    Sydney

    8 /10 Very good

    Reviewed: Monday, November 25, 2024

    The car was not what I wanted ..I booked a small car they gave me a massive svu...I asked for exchange...could not accommodate...did not help with how car functions ..eg...seat petrol gauge
    Read More >
  • Armstrong Sam

    Sydney

    8 /10 Very good

    Reviewed: Monday, November 25, 2024

    The staff were very helpful.
    Read More >
  • Paddy Gosse

    Sydney

    2 /10 Poor

    Reviewed: Monday, November 25, 2024

    Extremely rude attitude!
    Read More >
  • Rod Black

    Sydney

    10 /10 Excellent

    Reviewed: Monday, November 25, 2024

    Customer service was very enthusiastic. After returning the car, I was in a hurry to catch my flight, but the shuttle was going to take a while, so they helped me call an Uber for free.
    Read More >
  • Rosalind Wilmot(t)

    Sydney

    6 /10 Average

    Reviewed: Monday, November 25, 2024

    Average
    Read More >
  • Theresa Crane

    Sydney

    2 /10 Poor

    Reviewed: Monday, November 25, 2024

    Made fifty phone calls, all went through but no answer. Had to take a taxi myself and it cost 50 dollars. I felt like cursing. It was cold and I had a crying child with me.
    Read More >
  • Cornelia Elizabeth

    Sydney

    8 /10 Very good

    Reviewed: Monday, November 25, 2024

    The car rental company provides shuttle service between the airport and the rental location, which is somewhat convenient.
    Read More >
  • Andy Carmen

    Sydney

    2 /10 Poor

    Reviewed: Monday, November 25, 2024

    Poor
    Read More >
  • Pamela Crofts

    Sydney

    2 /10 Poor

    Reviewed: Monday, November 25, 2024

    There was no airport pickup service, wasted 2 hours
    Read More >
  • Blanche Poe

    Sydney

    2 /10 Poor

    Reviewed: Monday, November 25, 2024

    Customer service was very poor
    Read More >
  • Marvin Curme

    Sydney

    2 /10 Poor

    Reviewed: Monday, November 25, 2024

    Poor attitude, disrespectful to Chinese customers
    Read More >
  • Elvis Lee

    Sydney

    2 /10 Poor

    Reviewed: Monday, November 25, 2024

    It is not a rental car company, just a car-sharing platform with extremely poor service.
    Read More >
  • L.Balian

    Sydney

    2.3 /10 Poor

    Reviewed: Monday, November 25, 2024

    The car we booked wasnt available so they down graded us and gave us a smaller car which was terribly damaged. They also didnt have a baby capsule for us so we had to use a large child seat. They take half an hr to pick us up from the airport and then wouldnt give us a lift back to the airport after we had dropped the car back and insisted we take a taxi, which they said they would refund but so far i havent been able to get anyome to refund our taxi costs. Another man we met also had a similar experience to us, his car broke down and carhood didnt g ijve him a replacement car, they made him wait for hrs while roadside assisst fixed the car.
    Read More >
  • V.Imarisio

    Sydney

    10 /10 Excellent

    Reviewed: Monday, November 25, 2024

    Fantastic communication throughout. We arrived in Sydney on a Friday night at peak time. We had to wait a little for the shuttle but Carhood kept in contact the whole time. The driver was friendly and polite and the guys at the counter were wonderful. We will definitely use them next time!
    Read More >
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