Inspection showed no issues and we signed off, but later they emailed claiming there was damage and charged me nearly a thousand yuan without reason. This is a terrible company!!
Even after returning home, I received notifications of charges. Due to an incorrect date format, one charge failed, so I immediately called the bank to report my card lost. Ultimately, I was charged twice after returning home and am currently disputing these charges through my bank.
Would have been good to have been escorted to pickup location. Had a little difficulty finding the car in the general pickup car park one level up and away from Arrivals. Wasn’t told to report into second rental office - was given number plate of car only.
It was difficult to find place,I have to go from terminal 3 to terminal 1to pick up the car ;nothing mentioned about place of office in booking voucher
About QEEQ:10.0/10
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