The car model did not match the booking. I rented a BMW series, but the rental company gave me a Fiat. They downgraded the car model and did not provide a refund.
We booked the vehicle for 8:30 am.
When we arrived at 8:35 the branch was still closed.
The clerks arrived only around 8:45 and the whole process until we left took over half an hour.
When we returned the vehicle we arrived at 9:15 am and the clerk asked us to wait until he was done with another customer. A process that took him a long time.
He then told us he owed us a high amount because we were late.
He said the vehicle was delivered to us at 8:38 ...
About QEEQ:10.0/10
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