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Live chat Email us Service Code: 8717296353
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8717296353
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From Izmir to Antalya

Reviewed: Sat, Sep 22, 2018
About Alamo: 2.0 /10
Even though the company's staff saw that I had already paid for certain items on my rental order, they still charged me over 300 RMB for the one-way rental fee. When I tried to discuss this in English, they said they couldn't see which fees were paid or not. This made communication very difficult. I called the rental car customer service, but they were also unsure and told me to check the final price. In that situation, it was impossible to verify accurately. They just kept saying they couldn't see the details and even shook their heads saying 'Chinese,' which I doubt was a compliment. The experience was terrible. It took an hour of hassle before I could get the car, even though I had all necessary documents and my bank card. Everything was stuck and it was very frustrating. I would not recommend renting from this company.

Relevant Reviews on Alamo Izmir Airport Domestic Terminal

Penelope Charley

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Reviewed: Thu, Nov 8, 2018
“Izmir-Alacati-Cesme-Ephesus-Pamukkale-Fethiye-Kas-Antalya.”
About Alamo: 10.0 /10
The waiting time is almost negligible for locals. The service attitude is great, and the staff meticulously explain the contract terms and insurance issues.
About QEEQ: 8.0 /10

Beverly Locke

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Reviewed: Tue, Oct 30, 2018
“Izmir - Çeşme - Bodrum - Marmaris - Fethiye - Pamukkale - Izmir”
About Alamo: 8.0 /10
Overall acceptable, the process was fairly fast. It would save a lot of time if there was a dedicated person to guide us to pick up and drop off the car, as finding the location ourselves is difficult for those unfamiliar with the area.
About QEEQ: 10.0 /10

Marico Wagner

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Reviewed: Tue, Oct 9, 2018
“Izmir-Pamukkale-Fethiye-Antalya”
About Alamo: 2.0 /10
Forcing customers to buy insurance

Lambert Southey

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Reviewed: Sat, Feb 24, 2018
About Alamo: 4.0 /10
We explicitly requested not to add any extra insurance, but the rental company still added it. The list was in Turkish, so we couldn't find out in time.

Frances Browning

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Reviewed: Fri, Feb 15, 2019
“Izmir-Selçuk-Fethiye-Kaş-Antalya”
About Alamo: 6.0 /10
You can add an additional driver by telling the counter staff. I paid extra for domestic insurance in Turkey, which cost more than 300 yuan than expected. Reasons: 1. My English is poor, so communication was difficult. 2. The counter staff didn't mention the insurance and asked me to sign the document right away. 3. Due to language barriers and the long queue behind me, I signed hastily. 4. In retrospect, I should have told the counter staff from the beginning that I didn't need insurance and used phone translation if necessary, instead of waiting for him to print the document.

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