Satisfied

Early arrival? No service. They insisted on serving at the exact booked time. The confirmed car model was not available, and they initially refused to upgrade, offering only smaller models that weren't even at this rental location. We had to go to another place to get the car. Customer service didn't provide a solution immediately, and after a long wait, they could only offer a manual transmission car. Poor service!

The staff were quite professional, nothing to complain about.

The store provided us with the wrong address, causing us to go in circles. The rental company pushed insurance sales, and the total price did not match what we booked on the rental website, exceeding our budget.

This is an excellent company with no hidden fees and no traps. The car was in great condition, and I drove 1200 kilometers in France comfortably. The car was a hybrid, saving a lot on fuel.