Boston, New York, Connecticut, Rhode Island

Had to wait for 1.5 hours

Yes, the car exceeded my expectations. Great on gas and stress-free. When I picked it up is was a bit dirty on the outside. overall, it was a great car. Finding the Advantage counter to pick up the car was a bit of a struggle as the signage is really small compared to the other counters.

When I called for assistance the associate was very accommodating and helpful.

I was disappointed in the condition of the car. The fuel was only 7/8 full and it was diesel. I was not told it was a diesel car at check in and might have rejected it because of the difficulty finding diesel fuel. The tire inflation light was on when I got the car and I had to take it to be filled and reset the sensors. Finally, there was trash in the trunk. I rent a car because I do not want to maintain it. My experience with EZ rent was excellent, but this car was not ready to be released.

The Easyrentcars process was easy and straightforward.

It took us 2 hours and 20 minutes to get our car picked up. We stood in line for 2 hours. It was horrible.

Like: Car was rented as advertised.
Dislike: Long delay in picking up the vehicle at airport.