The car pickup was convenient, and there was no push to purchase insurance. Even with limited English, the process was easy to complete. The staff had a great service attitude.

I followed the staff's instructions, parked the car properly, and returned it. Yet they claimed I didn't return the car and charged me.

The service during the car pick-up was very attentive.

I had paid in full on Zuzuche, but when picking up the car, they still asked for a 200 AUD deposit, which they said would be returned the same night if there were no issues. I returned the car on February 4th and was told the refund would be processed that night, but I haven't received it yet! Contacting customer service has only gotten me a voicemail.

Very good, very satisfied!