Initially, we scheduled to return the car at 12:45 PM online, but later revised it over the phone to 11:30 AM. However, the staff did not arrive at the airport parking lot until 12:30 PM, making our 2:45 PM flight extremely rushed. We almost missed the boarding.
Late arrival, language barrier, and the promised full tank was empty. After I strongly expressed my dissatisfaction, they gave me 100 to refuel myself. Unbelievable.
The car rental company lacked the necessary credentials. They should not accept bookings if they cannot provide the specified vehicle. Complete payment was taken, but the car provided was not as agreed, and they were hours late. This was the most unreliable car rental I've ever dealt with.
J’ai perdu ma journée à cause de l’attente pour trouver le véhicule et la la livraison 3 heures . J’ai réservé un dockker 4p il m’ont donner une petite clio???? J’ai refusé et à partir de là ça commence le retard. Imaginez vous je viens du Canada avec ds petit enfants puis nous attendions 3 heures dans le stationnement de l'aéroport du Casablanca pour mon véhicule en question?
I had to wait out side by the parking lot and it was to hot and every time i call them they tell me one mint somone will be there the mint become over 60mint
About QEEQ:10.0/10
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