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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4891107314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4891107314
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Germany-Switzerland-Austria-Italy

Reviewed: Fri, Jul 27, 2018
About AVIS: 4.0 /10
A small pebble caused a tiny dent the size of a fingernail, and they charged 464 euros for the repair! They also claimed it was the lowest possible fee! They initially agreed to a 10 euro daily upgrade fee, but upon return, they insisted on 20 euros per day!

Relevant Reviews on AVIS Frankfurt Airport

Bert Holt

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Reviewed: Tue, Sep 3, 2019
About AVIS: 2.0 /10
The staff is extremely unprofessional, dishonest, and unethical. A car rental order with supplementary insurance paid in full 7 months ago was not fulfilled according to the terms specified in the order. Despite having over 200 days to freely change the order, vehicle model, and insurance types, they claimed 'will return to you'. Is it reasonable that the daily cost of an automatic compact car is higher than that of a BMW or Mercedes? The store charged additional fees that were more than double the already paid full cost, including supplementary insurance. Is this called professional?

Jason Burne-Jones

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Reviewed: Mon, Jun 17, 2024
About AVIS: 10.0 /10
Great and very convenient.
About QEEQ: 10.0 /10

Andrew Robinson

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Reviewed: Sun, Dec 16, 2018
“Frankfurt-Paris”
About AVIS: 8.0 /10
Avis's service was good, but they were slow.

Kimberley Howell(s)

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Reviewed: Mon, Oct 13, 2014
About AVIS: 10.0 /10
Free upgrade: I was worried that our luggage for a group of four over 11 days wouldn't fit. After checking many cars back home, we finally booked a Passat station wagon. But I was still a bit concerned. At pickup, the rental contract stated OPEL. I thought I got an Insignia station wagon and figured it definitely wouldn't fit. I asked in my broken English if this car was bigger than the Passat. The staff assured me that it wasn't smaller. Skeptical, I went to the garage. To my surprise, as there were no other station wagons, they upgraded me to a brand-new Opel Zafira, registered on September 22, with only 8 kilometers on it. We filled the trunk completely. Note that during the rental process, a full tank fuel cost is precharged. As long as you return it with a full tank, you won't be charged for fuel, which is an option available when you choose to return the car with a full tank on QEEQ.
About QEEQ: 10.0 /10

Newman Herbert

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Reviewed: Fri, Oct 9, 2015
About AVIS: 8.0 /10
Did not get the desired vehicle model.
About QEEQ: 8.0 /10

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