Great overall.

One of the best experiences I’ve had renting a car for many a year.

It did what it said, no problems, staff helpful and knowledgable.

Pickup at Faro was a nightmare. A long walk to the pickup bus and then a long wait. The one bus came and went twice with others queuing ahead of us before we got on it. Return was smoother.

I booked an Economy size vehicle but was offered a Mini(VW UP), not impressed. Said that I paid for an Economy size vehicle but made me pay an additional 50 euros to hire an Economy car. It’s a con, absolutely outrageous!

I was very happy with AutoRent except for the following: The staff were trying to sell an electronic vehicle transponder service to me that was completely unnecessary and was a requirement of the Rental company. Not very honest.

Like: Car was new clean and perfect for a holiday rental
Dislike: It was not easy to find where I was to go once I landed. There was no info in my receipt other than easy rent building. I found my pickup in the airport car park by sheer luck. Also I had to pay an extra 30 euros for out of hours pick up, but my receipt said zero to pay on pick up. I understand the charge but i should have been informed