Painful and costly

One of the best experiences I’ve had renting a car for many a year.

It did what it said, no problems, staff helpful and knowledgable.

Pickup at Faro was a nightmare. A long walk to the pickup bus and then a long wait. The one bus came and went twice with others queuing ahead of us before we got on it. Return was smoother.

They did't ask or force much to buy other paid services. Quick refund deposition withing 2 hrs after returning the rental car.

The pick-up point in the airport was in the parking lot.

I was very happy with AutoRent except for the following: The staff were trying to sell an electronic vehicle transponder service to me that was completely unnecessary and was a requirement of the Rental company. Not very honest.

Like: Car was new clean and perfect for a holiday rental
Dislike: It was not easy to find where I was to go once I landed. There was no info in my receipt other than easy rent building. I found my pickup in the airport car park by sheer luck. Also I had to pay an extra 30 euros for out of hours pick up, but my receipt said zero to pay on pick up. I understand the charge but i should have been informed