Phuket Island Tour

Excellent

The staff were very friendly and thorough with the vehicle inspection.

There was no Chinese service. Although they promised to deliver the car to the hotel for free, we ended up taking a cab to the airport to pick it up. There were no gas stations nearby, and vehicles like the Toyota Land Cruiser and Mitsubishi Pajero use diesel, which was not mentioned beforehand. We had to search for a diesel station for a while. The car was good and the paperwork went smoothly, but communication between Zuzuche and Thai wasn't great.

When picking up the car, there was a woman who was very unresponsive. When returning the car, there was clearly more than a quarter tank of fuel, but they insisted it was only a tenth. After I requested to check the fuel gauge again, they reluctantly changed it to a fifth. Since I didn't want to complicate things abroad, I just accepted it. Overall, it felt like dealing with a roadside vendor trying to scam as much as possible, with no impression of standardized operations like a big company. I do not recommend renting from this company.

After collecting my luggage and exiting through the arrival gate, the Thai Rent A Car desk was on the right, still inside the airport. I provided the staff with my QEEQ order number and the required documents, and then someone escorted me to pick up the car. They carefully inspected the existing scratches on the car, which was a brand-new 2011 Pajero Sport SUV. Overall, the experience was great.