From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6450613260
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6450613260
logo_img
Reviewed: Mon, Oct 1, 2018
About Hertz: 2.0 /10
The tire was damaged, and they couldn't replace the car. Had to manually change to the spare tire myself, and they gave me a 125-size motorcycle spare for a 245-size tire! Ridiculous! The company was very slow in resolving the issue! Waited for road assistance for three hours, and no one came! Customer support gave inconsistent responses! Terrible service! Drove on the spare tire for three days! Simply playing with lives.

Relevant Reviews on Hertz MELBOURNE DT

Polly Spenser

View more >
Reviewed: Sun, Oct 13, 2019
“Great Ocean Road”
About Hertz: 10.0 /10
Pretty good, but when will my deposit be refunded?
About QEEQ: 10.0 /10

Rodney Raman

View more >
Reviewed: Tue, Dec 27, 2016
About Hertz: 8.0 /10
Overall satisfied

Valentina Bethune

View more >
Reviewed: Wed, Dec 27, 2017
“Melbourne - Great Ocean Road - Twelve Apostles - Melbourne”
About Hertz: 6.0 /10
Mostly self-service

Keith Reynolds

View more >
Reviewed: Wed, Sep 2, 2015
About Hertz: 8.0 /10
Good service attitude and easy to find the location.
About QEEQ: 8.0 /10

Natividad Harrison

View more >
Reviewed: Thu, Feb 11, 2016
About Hertz: 2.0 /10
I had paid in full on Zuzuche, but when picking up the car, they still asked for a 200 AUD deposit, which they said would be returned the same night if there were no issues. I returned the car on February 4th and was told the refund would be processed that night, but I haven't received it yet! Contacting customer service has only gotten me a voicemail.

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!