Very dissatisfied. I rented a car for a month and there was a free ferry service that they didn't mention. I found out later and told the rental company they should inform customers in advance. What kind of nonsense is this? No one would know unless you say something. It's all just a play on words. Ridiculous. The car rental platform also played the blame game and sent many emails that were a waste of time and did nothing useful. Extremely disappointing! As a platform, if you can't secure benefits for your customers, you should cover those costs instead of ignoring the issue!
“Not too bad.
Only the people at the Auckland office who were not very nice”
About Apex:7.0/10
The woman at the pick up location wasn’t very nice, not very customer service oriented
About QEEQ:10.0/10
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