Terrible company. Cheap is the operative word - the car was unroadworthy - a banged up old Nissan - rear view mirror fell off an I had to fix it, window winder comes off in your hand.
Then to add insult to injury they insisted on charging the collision excess of $4k to my CC. The bloody car would be lucky (on a good day) to be worth $500!!
All quite shameful really from a company I can only describe as a shady dodgy operator.
Cut price is a decent rental company for a budget rental
About QEEQ:7.0/10
Quite confusing to use at times. Especially the additional insurance was not correctly detailed.
Pickup instructions also provided a wrong number to contact Cutprice Brisbane
the driver that picked us up from the airport and dropped us at the depot had to find some one to attend to us. The process was quick and professional and the employee answered all of our questions we had .checked over the car for defects, experience was pretty good.
About QEEQ:10.0/10
The only issue I had was the phone number I had was went to the head office on the Gold Coast and not to Brisbane where I was picking the car up. I was given a mobile number for the Brisbane depot.
“VERY DISAPPOINTED IN VEHICLE QUALITY AND LACK OF REGARD GIVEN TO MY COMPLAINT TO CUT PRICE.”
About Cut Price Car Rentals:5.3/10
When I picked up the car I was very unhappy with the condition and cleanliness, I asked for it to be right in my pre emails. Then I rang and asked for a swap and no one got back to me.
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Customer Service
Crap!
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