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+56-226665927
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+60-392125422
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7558919355
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7558919355
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Las Vegas - San Francisco - Monterey - Santa Barbara - Los Angeles

Reviewed: Fri, Oct 5, 2018
About Dollar: 4.0 /10
The first time picking up the car was at the Treasure Island Hotel service desk on the 2nd floor in Las Vegas. The reservation was set for 2 PM, and the reserved model was a 4-door Jeep Compass. Around 10 AM that day, I went to the service desk to ask if I could pick up the car earlier. The staff said the reserved model was not available, but I could upgrade for an additional fee. I declined and confirmed verbally that the reserved model would be available at 2 PM. When I returned at 2 PM, the staff processed the paperwork and gave me the contract and the keys. Upon finding the car, I noticed it was a different Jeep model, a 2-door, and the fuel tank was only 1/4 full, which I photographed. Since there were no other staff around and I needed to drive to San Francisco, I didn't go back to the service desk to negotiate. However, I later found the fuel consumption to be extremely high. The drive to San Francisco was about 900 kilometers, and I spent nearly 300 dollars on fuel. Additionally, the trunk was too small, fitting only one 30-inch suitcase, and I had to place two more suitcases in the back seat, which was very inconvenient for a 2-door car. After spending a night in San Francisco, I went to the Dollar Car Rental at the airport the next day to request a car change. The staff there understood my situation and changed my car to a Nissan Rogue SUV without additional fees. However, after returning the car in Los Angeles, I was inexplicably charged 93 dollars and do not know why.

Relevant Reviews on Dollar TREASURE ISLAND HOTEL

Denise Robin

View more >
Reviewed: Sun, Oct 13, 2019
About Dollar: 10.0 /10
The service was very good.
About QEEQ: 10.0 /10

Kelly Byron

View more >
Reviewed: Thu, Oct 22, 2015
About Dollar: 8.0 /10
Pretty good, the efficiency is acceptable.
About QEEQ: 10.0 /10

Nathan Thomson

View more >
Reviewed: Fri, Feb 12, 2016
About Dollar: 6.0 /10
Good service, poor vehicle condition

View more >
Compact | Ford Focus or similar
Reviewed: Mon, Oct 14, 2019
“It was average from the rental company but very easy with online system”
About Dollar: 5.7 /10
I think the getting the car was smooth in the process but no inspections at the pick up point so car was dirty when we got it. We were not shown the pictures of the car inspection from the agent on pickup. But vechile was a nice one
About QEEQ: 10.0 /10

Wayne

View more >
Compact | Ford Focus or similar
Reviewed: Sat, Sep 14, 2019
About Dollar: 10.0 /10
Very poor and slow check out procedure, the staff are incredibly slow and have total disregard to the large queue forming.
About QEEQ: 10.0 /10
Create value for money, will definitely recommended

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