It was awful. Couldn’t find the company upon arrival, and they didn’t inform me of their relocation, resulting in an additional taxi fee of 400 yuan. The driver mentioned they could sue this company. After returning the car, they overcharged me and haven’t refunded it for over a month. They said they would refund the deposit immediately upon return, but they haven't. They even asked me to pay extra. It's been two months, and I still haven’t received my refund. They tried to extort me with someone else's repair order. This is a fraudulent company that disappeared after getting my money, and this platform is also irresponsible. They keep passing the buck without any customer service management. Complaints on the platform go unanswered. Both the platform and the company are irresponsible. I'm considering reporting this to the authorities.

Scotties staff were excellent and accommodating when I called with unique questions. Easy collection, easy drop-off. Understanding about a mix up with time zones and helped me out.

Booking was smooth and easy. The emails received could include more info, or possibly a calendar invitation for the booking but otherwise great and easy service.

great value car ran great

Good

I think scotties’s shuttle (when I pick up)is really hard to find,so I walk 20 or more minutes to get there.However,scotties’s staff is good,they can speak Chinese to help us.(when I went to Christchurch)

When I send e-mail to Easyrentcar,they send me answer swiftly,and made feel so nice.