Excellent

Great, the first counter inside the airport with excellent service.

The staff at the outdoor counter in Phuket seem uncomfortable due to the heat, unlike Bangkok. But it's convenient that there are counters at both domestic and international arrivals.

The store is easy to locate, and the car rental process is efficient.

When picking up the car, there was a woman who was very unresponsive. When returning the car, there was clearly more than a quarter tank of fuel, but they insisted it was only a tenth. After I requested to check the fuel gauge again, they reluctantly changed it to a fifth. Since I didn't want to complicate things abroad, I just accepted it. Overall, it felt like dealing with a roadside vendor trying to scam as much as possible, with no impression of standardized operations like a big company. I do not recommend renting from this company.