MEX La Paz La Paz Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Yvette Haydn

Mexico

Reviewed: Tue, Nov 29, 2022

About MEX: 2.0 /10

The company had a terrible attitude, falsely claimed the selected car model wasn't available and demanded more money for an upgrade, and aggressively pushed insurance. When the customer service of the rental platform communicated with MEX, their staff pretended not to understand and were very rude. It is recommended to remove this company from the platform.

1 days rental

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Elma Ferdinand

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Reviewed: Tue, Dec 25, 2018

“La Paz-San Lucas-La Paz”

About MEX: 10.0 /10

The service was excellent. The car we got on the first day had issues, so they immediately helped us get a brand new one, and even upgraded us to a 9-seater van!

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Reviewed: Tue, Mar 19, 2024

“mala experiencia”

About MEX: 6.0 /10

el coche demaciado sucio en sus interiores y de regulares condiciones mecanicamente. no lo acepte y dure mas de 2 horas para que me dieran otro. la persona del mostrador no ayudo mucho, al contrario, se molestaba porque no aceptamos su vehiculo

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Reviewed: Fri, Sep 6, 2019

“Everything good but the smell”

About MEX: 7.3 /10

The car was smelling, initially the smell was partially mixed to some cleaning wax fragrance.