The car rental company's maintenance should be more diligent. When I got my car, the engine warning light was on, so they replaced it with another one. However, the engine light of the replacement car turned on the next day as well. Therefore, I hope the rental company will be more meticulous with their vehicle maintenance, as this is a safety issue.

They tried to upsell insurance, but I firmly declined.

Found additional charges on the bill.

Despite having many Chinese customers, there isn't a single Chinese-speaking staff member.

Only thing missing were how to handle tolls on highways with the device installed in the vehicle and how to pay the tolls after rental. Also it could be nice to have a more clear overview of requirements regarding insurance, it’s always a jungle!

No comments all worked just fine