Very satisfied

Overall satisfied, but had to wait for quite a while before the staff brought the car over during pickup. The staff left without saying anything, and I had to ask to find out that I needed to inspect the vehicle myself and mark any damages. The guard at the exit then signed off on it. None of this was proactively communicated.

1) The staff waited past closing time due to our flight delay; 2) The vehicle was upgraded to a 7-seater with a large trunk, which we liked.

Pickup and return were very fast, no sales pitches, and the return signs were fairly clear.

Easy with all the necessary documents.