I had already completed all payments through Zuzuche, including additional insurance. At the counter, the clerk said nothing, didn't ask or explain anything, just asked me to sign and pay the deposit. Naturally, I assumed he was aware that I had completed all formalities with Zuzuche. However, when I returned the car, I was asked to pay an additional 112 euros for extra insurance. It feels like a scam. I repeatedly contacted the rental store, but they dismissed me each time, claiming I had signed for it. Each trip to AVIS took up half a day, and I never got a reasonable resolution. It's fair to call it a scam!

Service was good, but they tried to upsell full insurance even though we had already purchased complete coverage through the rental site.

Easy car rental procedures with a variety of vehicle options!

They kept insisting that I buy insurance, even though I remember already purchasing zero-deductible insurance on your website. They also mentioned my deductible was 1300 euros.

Like: It was easy to collect the car and driving around europe was a great experience.