“Insurance reimbursement is taking forever, and very little update unless asked.”
About EZU:8.3/10
A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.
About QEEQ:9.0/10
Brandon was helpful, but little could he do to expedite the insurance reimbursement.
It would have got a 10, but there was still some smoke smell in the car. The drop off was excellent and fast, for that I will definitely come back. The pickup could be easier if you know "before" arriving where to wait! Very affordable and will book with them again!
“Great value car, great opening hours for pick up and drop off”
About EZU:8.7/10
My car was upgraded which was great.
About QEEQ:9.0/10
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