バーミンガム-ケンブリッジ-ブライトン-ワイト島-バース-バーミンガム

Very satisfied

The queue time wasn't long. When I told the staff that we had bought full insurance from Zuzuche and did not need any additional services, they kept trying to sell us more insurance. When I refused, they then claimed my husband, the primary driver, couldn't use his non-chip card, even though he had used it at another rental company just days before without any issues. If I used my card, they insisted I had to be added as an additional driver, which added 116 pounds to the total cost, more than half of the rental fee of 2000 RMB. This was blatant exploitation. I've rented from Avis before and never encountered such poor service. I will never rent from them again. Zuzuche should be more aware of the foreign car rental companies they partner with. Companies like Avis that exploit customers should be removed from their list.

Counter staff were excellent and the drop off was so quick and easy. The shuttle bus was great too , can’t recommend Avis Heathrow enough.

Made our booking from Australia incredibly easy and great value.

yes

good

Very good service, but I do not understand how the category of car was different from that booked.