Did not deliver the car on time; it arrived the next morning.

Renting a car was very convenient. The staff was particularly friendly. Due to a system error, my flight information was lost, causing a delay of an hour as I waited at the domestic terminal while they waited at the international terminal in Izmir airport. However, they eventually came to find us, and they were very patient.

This is a very small rental company. You need to schedule the pickup time in advance, but no one actually arrives. You have to call them on the spot and then wait for about an hour. The car condition was poor, and the service was even worse. They almost forcibly required us to use ETC, claiming it was necessary and that highways do not accept cash, charging us 20 Euros. It turned out that it was not needed at all; getting it at the local post office costs only 5 liras. When returning the car an hour early, we were asked to pay a 3 Euro early return fee, which was unheard of. The staff barely spoke English, making communication difficult.

They took 200 TL additional and I don't know why and they do not speak English and not helpful at all it took me 2 hours to find them in the airport I'm really not happy with the experiance

Nice clean car and friendly staff