Very good

Overall satisfactory

The Chinese language service is nice and very helpful. Changing the drop-off location was also smooth, but there was a charge that wasn't clearly explained over the phone. To expedite the process, I agreed to the charge. One uncomfortable point: I booked a Jeep, but at the counter, they said only Hyundai was available and recommended an upgrade. When picking up the car, they gave me a GMC...

Picking up and returning the car was very convenient, but unfortunately, the rental centers in San Francisco and Las Vegas are too far away, making it very inconvenient with lots of luggage when getting off the plane.

The brand's service is reassuring, the procedures are fast, and the vehicle is clean.