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From South Korea (Domestic calls only)
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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8292662002
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8292662002
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Reviewed: Sat, Jun 6, 2020
About Hertz: 2.0 /10
This was the most problematic car rental experience I've ever had! We waited in line for 4 hours to get the car, and the reserved model wasn't available. They gave us a problematic car with no fuel instead. Throughout the trip, the car had various issues and eventually broke down halfway, delaying our trip by an entire day. Customer service wasn't helpful either. Thankfully, the hotel owner helped us communicate with the rental company. It took two months of coordination with the rental platform to get a refund for the taxi fare incurred due to the car exchange. Hertz going out of business is not without reason!
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MILAN MALPENSA AP

Wayne Raymond

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Reviewed: Sat, Jul 6, 2019
About Hertz: 8.0 /10
Fairly enthusiastic, overall a good experience!
About QEEQ: 8.0 /10

Dinah Faulkner

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Reviewed: Sat, Nov 16, 2019
About Hertz: 6.0 /10
When picking up the car, a female staff member was deliberately making things difficult for us with a very bad attitude. Even though it was our turn, she intentionally allowed the foreigners behind us to go first. We had to find another female staff member who just started her shift to successfully rent the car. However, during the rental process, the staff member with the bad attitude tried to stop her colleague from assisting us. The staff member inspecting the car when returning it was nice, and the one handling the paperwork was acceptable. (No Chinese service available)
About QEEQ: 10.0 /10

Quentin Beerbohm

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Reviewed: Wed, Nov 27, 2019
About Hertz: 10.0 /10
The credit card expiration date was incorrect, causing the first attempt to fail.
About QEEQ: 10.0 /10

Will Harper

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Reviewed: Wed, Nov 1, 2017
About Hertz: 10.0 /10
I booked an SUV but was given a 7-seater instead.
About QEEQ: 10.0 /10

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Full Size Van | Ford Galaxy 7 Seats or similar
Reviewed: Wed, Aug 28, 2019
“Great”
About Hertz: 7.3 /10
1. They try to sell additional insurance , claiming axa is not enough to cover damage / stolen car cost 2. They give bigger car than ordered but with other seat configuration (face to face second and third row) not like in original order . make it hard to travel with children . Finally gave older car and damaged with regular seat configuration .
About QEEQ: 8.0 /10
All ok

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