Poor service

The Calgary counter provided a car of a lower category! They even tried to persuade me to pay extra for an upgrade! Fortunately, I had not left yet and realized the scam in time. I returned to the rental point and after some discussion, I got the correct car. However, it still affected my schedule.

During return, the inspector found a small mark on the window that we hadn't noticed and weren't sure if it happened during the rental period. They demanded $230 without providing any price standard.

Picking up the car at Calgary Airport was very convenient, with signs guiding you all the way. The pickup location is very close to the airport exit. The Alamo staff were very nice, explained some details, and offered a few insurance options. You can buy them on the spot if needed; they aren't expensive, and there’s no problem if you don't buy them. Then we went to pick up the car. There were several car options to choose from, which was amazing.

The rental location is just outside the arrivals hall. There was no line at the counter, and the car pick-up is nearby. Very convenient.