Spent 1-2 hours fighting at desk against 3 poeple trying to force me purchase $600 in insurances that I already have.
With 30 hours travel and 6 hours jetlag, this is not a situation that I want to live again.
“Great price, easy to rent through website. Small issues with Advantage, but trip a success.”
About Advantage:7.3/10
No lighting in the parking lot. I couldn't see damage to vehicle until the next day, after I had turned in damage indicator sheet. The 2nd day, in the light, I saw a cracked windshield, cracked mirror casing, lots of dings and scratches. Also, the car smelled like smoke. The car ran rough. The car needed an oil change after just a few miles driving, as well as "service 4WD." Advantage needs to take care of their cars better.
About QEEQ:10.0/10
Easyrentcars made it easy to find a rental for a great price, and easy to book. This is my second time using your site. If it continues to offer good prices and the same service, I will keep coming back!
Like: Was given a wonderful brand new hybrid upgrade that saved me lots of money on gas and served my needs better. Kind and helpful staff. Dislike: The line was long at pickup... Seating for folks (elderly, parents with little kids, etc. needed)...
Like: Price was good, car was clean Dislike: Car had nearly 50K miles and it felt beaten up. But it survived the mountains in CO so it's alright
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Customer Service
Tried to force me purchase insurance
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View more >Dislike: Car had nearly 50K miles and it felt beaten up. But it survived the mountains in CO so it's alright