Loved the people at Advantage! They were kind enough to offer me a discount! It was my first time ever renting a car and knew how expensive it was going to be for me considering I am under 25 years of age. Thank you everyone at Advantage for really helping me out. You made the experience worthwhile!
About QEEQ:10.0/10
Very easy to book. The only thing was I was just confused about the final price. It showed $161 total for the 4 days I rented; and I knew there was going to be a fee of at least $25/day for being under 25 years of age. When Advantage showed me the final bill it came to $579. Maybe just relaying about the price to the guests a little more clearer before you decide to book would be great.
Spent 1-2 hours fighting at desk against 3 poeple trying to force me purchase $600 in insurances that I already have.
With 30 hours travel and 6 hours jetlag, this is not a situation that I want to live again.
They didnt have any full size sedan, so they upgraded us to a SUV. Which was 4yrs old with 55k miles beat up with scratches and no speed. Made loud noises. Couldnt find anything nearby to exchange the car
About QEEQ:10.0/10
Please give full size sedan as promised hold advantage accountable
We got upgraded for free to a big Hyundai Santa Fe. However pick-up was not very fast as the agent didn't really explain in details all the extra charges so we had to go back to the counter after we signed the contract.
Waited 2 hour in a line of 5 people in front of us and more people behind us, for car pick up. This started at 8:30 at night. The agent tried convincing us that the reserved economy car would not serve us and that we should upgrade to an SUV. He even said we would be getting a Kia Rio. He walks out to pretend to see if the car is ready. He returns saying that only SUV's are available. We go out to the parking lot and there are only around 6 Toyota Sierras and Ford Yukons total automobiles. The 3 agents were all trying to up sell all the customers instead of just telling them upfront that all the other cars were sold out.
The Sierra was not cleaned well, no windshield washer fluid, tire was leaking air, and the "needs maintenance" warning stayed on during the rental.
the upgrade I was told I needed because of the mountains more than doubled my planned costs. Your low price guarantee is not valid as I found suvs on other sites when I got home to be about half. Not a good experience
“Great price, easy to rent through website. Small issues with Advantage, but trip a success.”
About Advantage:7.3/10
No lighting in the parking lot. I couldn't see damage to vehicle until the next day, after I had turned in damage indicator sheet. The 2nd day, in the light, I saw a cracked windshield, cracked mirror casing, lots of dings and scratches. Also, the car smelled like smoke. The car ran rough. The car needed an oil change after just a few miles driving, as well as "service 4WD." Advantage needs to take care of their cars better.
About QEEQ:10.0/10
Easyrentcars made it easy to find a rental for a great price, and easy to book. This is my second time using your site. If it continues to offer good prices and the same service, I will keep coming back!
“Loved the cars ability in the snow which was a huge part of my trip because I drove through storms”
About Advantage:7.7/10
Advantage counter staff was great but the car had no windshield washer fluid so I had to buy my own to put in, car also smelled like someone had smoked in it which makes me nervous about getting my deposit back. Also the number to call is horrible it’s an answering machine that makes it impossible to talk to a real human.
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Kristin Paul
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