Mountain Bound

Great customer service

They did not respected the prise and charge me additional fees.

Like: We reserve a small car. They gave a suburban truck which is so huge. Eats up a lot of gas but on the second thought, we liked it because we ended up taking cadets with us in Colorado springs. We also like the shuttle bus driver which is a lady who took us where we suppose to have our reservations.
Dislike: We had a hard time finding where is easy rent a car place. We went first to enterprise. They told us our reservations is not there. I have to search my email and went thru websites, gladly find that are reservations are into advantage..

Like: Was given a wonderful brand new hybrid upgrade that saved me lots of money on gas and served my needs better. Kind and helpful staff.
Dislike: The line was long at pickup... Seating for folks (elderly, parents with little kids, etc. needed)...

Like: Syed was extremely friendly and professional.. Great service!
Dislike: Crack in the windshield from the hailstorm the day before we picked up the car.