Overall positive

They will make you change cars, default add $40 for fuel, $150 for tolls and maintenance, insurance, etc., totaling around $450 in additional charges.

Advantage counter staff was great but the car had no windshield washer fluid so I had to buy my own to put in, car also smelled like someone had smoked in it which makes me nervous about getting my deposit back. Also the number to call is horrible it’s an answering machine that makes it impossible to talk to a real human.

Like: We reserve a small car. They gave a suburban truck which is so huge. Eats up a lot of gas but on the second thought, we liked it because we ended up taking cadets with us in Colorado springs. We also like the shuttle bus driver which is a lady who took us where we suppose to have our reservations.
Dislike: We had a hard time finding where is easy rent a car place. We went first to enterprise. They told us our reservations is not there. I have to search my email and went thru websites, gladly find that are reservations are into advantage..

Like: Was given a wonderful brand new hybrid upgrade that saved me lots of money on gas and served my needs better. Kind and helpful staff.
Dislike: The line was long at pickup... Seating for folks (elderly, parents with little kids, etc. needed)...

Like: Syed was extremely friendly and professional.. Great service!
Dislike: Crack in the windshield from the hailstorm the day before we picked up the car.