South Island Half-Circle Tour

High efficiency, both pickup and return were convenient and fast.

Service was fairly good, staff were quite welcoming

Driving the car was initially challenging since it was larger than what I'm accustomed to, especially considering it was my first time handling such a big vehicle. However, as the trip progressed, I found it easier to manage. Fortunately, there wasn't a lengthy wait at the counter to collect the car, and I appreciated the helpful and patient customer service provided during both the pickup and return processes.

Booking through the platform was a breeze. Compared to other platforms I considered, Qeeq stood out as user-friendly and straightforward, both in terms of pricing and the booking process. I found it easy to compare prices and secure a confirmation reservation without any hassle.

Good Part: it was good to have the quick traffic rule test, so that we could discuss some areas that we are unfamiliar with local rules. Bad part: customer service was bad. One lady, not the person handling our return, announce the tyre damage to the whole floor, which was unnecessary and inappropriate for customer privacy. I was charged 2000nzd for the tyre damage. I asked for a more accurate estimate on spot and a male staff said 500 is enough. The officer handling my case told him to "f... off". For the refund of excess charge, I wrote in a few times for bank transfer instead of credit card refund to avoid the hefty exchange charges, but the requests were simply ignored.

The refund of price drop was good. I am still in the process of insurance claim. I shall be able to share more when 5he process is completed.

Great assisted in every way to make the collection and drop off smooth and welcoming .