Nara----Kyoto----Nakatsugawa----Gero----Takayama----Takashima----Osaka

When returning the car at the UDX Center in Tokyo, there was a young man with glasses who, despite the language barrier, was very enthusiastic and helped coordinate everything for us. Due to the typhoon, the Narita Airport office provided a shuttle bus that took us back to the departure level.

New car in good, clean condition. If the office can open earlier than 8am will be good as need to rush to catch 10am flight. Office is near domestic airport so need to rush to International airport to return car. They don’t allow to return at International airport

Very easy to book and customer service respond email v fast

Very good condition. Staff at counter is very helpful.

Easy to use the App.

Lack of communication between staff. There is no relevant record for the change of car. The instructions for picking up the car are not the same as when returning the car.

Really good price

Like: The customer service was excellent. Detailed explanation of the contract. Very friendly staff.