We purchased full insurance at the store, so the return process was quick and smooth.

Satisfied

Average service attitude

Due to Covid-19 we had to leave for Auckland from Queenstown on 20th morning. We asked them for a refund of the remaining days to which they refused also when also asked for q courtesy car just for 2 hours they refused. We aren't happy with the service provider. I request for a refund for the remaining 3 days.

This car was fairly old and probably should be taken out of service. It has over 150,000 km in it and does not have some of the now basic options of most cars like cruise control, usb plug and backup camera. The car did the job, but felt a bit clunky so I was sometimes scared it would break down on me.