Munich_Mühldorf_Hohenzollern Castle_Black Forest_Strasbourg_Karlsruhe

Excellent service

It was fairly satisfactory.

The front desk was very nice, and the car was new and clean.

Staff will usually recommend you buy full insurance; it's a good way for them to earn money. It's up to you, of course. Full insurance provides safety in case of accidents, but for ten days it depends on your driving skills and your knowledge of the routes, rules, and your destinations. I didn't buy full insurance, just the standard one. The staff was helpless but said the compensation in case of an accident would be very different. I firmly refused.

My car have accidents , the mirror at passenger side was fall off , but the staff denied to change a car. He said “the mirror at driver side still work so you can continue drive it!”

Very good