From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4206618326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4206618326
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Europcar, Munich Railway Station Car Rental

Europcar 3000+ ratings, 30 reviews

Munich, Bavaria, Germany

7.6 / 10 Good

Europcar - Munich Railway Station Information, Car Rental Instructions & Policies

Address

BAHNHOFPLATZ 2, 1st FLOOR

Telephone

+49 89 5490240

Pick-up Instructions

The branch is situated inside the train station on the 2nd floor.

Drop-off Instructions

Please follow the drop off address (Hirtenstraße 14, 80335 München) to return the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 12.75/day
capped at EUR 70
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
EUR 9/day
capped at EUR 79.9
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 9/day
capped at EUR 60
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12.75/day
capped at EUR 70
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 12.75/day
capped at EUR 70

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Denmark

Finland

France

Netherlands

Liechtenstein

Luxembourg

Norway

Show More

Austria

Belgium

Denmark

Finland

France

Netherlands

Liechtenstein

Luxembourg

Norway

Portugal

Switzerland

Sweden

EUR 7.5 per day
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Seat Alhambra

Ssanyong Rodius

Croatia

Czech Republic

Hungary

Ireland

Italy

Poland

Slovakia

Slovenia

United Kingdom

Show More

Croatia

Czech Republic

Hungary

Ireland

Italy

Poland

Slovakia

Slovenia

United Kingdom

EUR 7.5 per day
Only car category beginning with beginning with M, N, E, H, C, D, I, J, S, R and FVAR/FVMR are permitted to cross border.

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, Greece, Iceland, Serbia, Montenegro, North Macedonia, Kosovo, Moldova, Belarus, Russia, Malta, Ukraine, Cyprus, Albania, Bosnia and Herzegovina, Estonia, Latvia, Lithuania, Romania

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

17.8 mi from Munich Airport

Railway Stations

0.2 mi from Central Station Munich

2.2 mi from Muenchen Ost Train Station

4.7 mi from Muenchen-Pasing Train Station

Hotels

0.2 mi from Hotel Cristal München

Other Landmarks

0.7 mi from Marienplatz & Town Hall

0.7 mi from Frauenkirche Munich

0.8 mi from Brewery Of Augustiner-Bräu

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 48.1399 11.5609

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.6 / 10 Good

  • Vehicle condition: 2.0
  • Vehicle cleanliness: 1.6
  • Spaciousness: 1.8
  • Counter staff: 1.4
  • Pick-up location: 1.7
  • Drop-off location: 1.5
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • mass

    Munich

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    7時開店で7時10分に行ったがスタッフ不在で10分以上待たされた。高速道路料金としてステッカー40ユーロを払わされたが本当に必要だったのかどうか不明。 保険もフルカバーで入っているはずが、basicしか放入っていないといわれ頻りにフルカバーを勧められた。
    Read More >
  • S.Toonpirom

    Munich

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    My car have accidents , the mirror at passenger side was fall off , but the staff denied to change a car. He said “the mirror at driver side still work so you can continue drive it!”
    Read More >
  • Anonymous

    Munich

    7.7 /10 Good

    Reviewed: Friday, November 22, 2024

    The drop off email could describe more specific . No postal code. And the first instruction about the drop off location is wrong. The way to return the car is different between the real way. The letter says “put the key to the key box of the branch in the Frankfurt station”. Instead I return the key to the staff on the parking lot.
    Read More >
  • W.Teo

    Munich

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Managed to get a free upgrade from our booking. Excellent customer service. Service staff re-iterated requirement to get vignette for driving into Austria.
    Read More >
  • Kenneth.O

    Munich

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Picked up the latest model VW Golf, with full comfort features like Bluetooth, Airplay. However, encountered a Tyre air leak since pickup, which was covered by Europcar. Added some inconvenience to our trip, but it was fixed nonetheless
    Read More >
  • Hedda Babbitt

    Munich

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Pretty good, but the Swiss highway fee of 40 euros is not included.
    Read More >
  • Nat Henrietta

    Munich

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Renting the car was convenient with no additional sales pitches. They only asked about full insurance. The self-service pick-up was clear and the charges were transparent.
    Read More >
  • Harriet Finn

    Munich

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    User-friendly
    Read More >
  • Colbert Peacock

    Munich

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The staff were very nice.
    Read More >
  • Marian Jessie

    Munich

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Detailed explanations
    Read More >
  • Cora Hume

    Munich

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The parking lot is separate from the store, which is slightly inconvenient. Not as good as Store No. 2.
    Read More >
  • Michael Marner

    Munich

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    Haven't received the exact charge processing result yet, can't comment. Convenient pickup and drop-off, good price.
    Read More >
  • Omar Eipstein

    Munich

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    Staff will usually recommend you buy full insurance; it's a good way for them to earn money. It's up to you, of course. Full insurance provides safety in case of accidents, but for ten days it depends on your driving skills and your knowledge of the routes, rules, and your destinations. I didn't buy full insurance, just the standard one. The staff was helpless but said the compensation in case of an accident would be very different. I firmly refused.
    Read More >
  • Pag Christiana

    Munich

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Returning the car at the airport store was quite convenient. However, renting a car at the central train station store was a nightmare. It took us an hour to find the store, then after completing all the formalities, we needed another hidden parking lot to get the car, which took another hour to find. Additionally, we had to complain about this: although we got a free upgrade to a larger MPV due to car unavailability, the second day after a tire blowout and switching to a spare, we reached another store in Füssen only to switch to a compact SUV. 'This car or no car,' we were told. We booked a Touran to fit five people's luggage, so imagine three people and two large suitcases squeezing into the back seat for the rest of the trip! Unforgettable.
    Read More >
  • Philip Goldsmith

    Munich

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The front desk was very nice, and the car was new and clean.
    Read More >
  • Hyman Wilde

    Munich

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The car was good. The guy who handled the return was very nice.
    Read More >
  • Donald Dickens

    Munich

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Short waiting time, staff were pretty friendly.
    Read More >
  • Stanley Dillon

    Munich

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    An ABC said we arrived late and claimed our reserved model was unavailable. They wanted to charge us an extra 150 euros for an upgrade. Our English is poor, so we asked if they could speak Chinese. They said they couldn't, even though they were clearly communicating with peers in Chinese. In the end, we still got a Touran. We requested a receipt, but they said they couldn't provide one. Since we were in a rush to another city, we had no choice but to pay and take the car. It was a very unpleasant experience. PS: The store is on the second floor of the central train station, not too hard to find, but the pickup point takes some time.
    Read More >
  • Gustave Malory

    Munich

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Detailed explanations
    Read More >
  • Setlla Wilcox

    Munich

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The office of several car rental companies partnered with QEEQ is located on the second floor of the train station, directly opposite the train engine (the parking lot is shared as well). I arrived around 8:00 am, and there was no queue. The promised manual Mercedes A-Class was not available. I wondered where the famous German precision was. The customer service gave me two options: 1. BMW 1 Series for an additional €18, or 2. DS4 with no refund or extra charge. I was not satisfied with the options given, but I ultimately chose the manual DS4. I paid a €300 deposit and went to pick up the car myself. The customer service provided a small map, which was quite easy to follow even though I had to turn three streets and climb upstairs. Considering my poor English, I was quite proud of myself for finding the car. The car wasn't washed after the previous return but was fairly clean, probably due to Germany's good environment. Before returning the car, I filled it up with fuel, according to the contract, which stated no less than 98#. The gas station didn't have 98#, so I asked a local who happened to work for a car rental company. He said the manual in the glove box specified the required fuel type. I didn't understand it, so he directly told me to use E10. After refueling, I noted the pump number and paid at the counter. For the return, you need to drive into the parking lot from the back. I wasn't entirely sure but luckily met some friendly Africans who were returning their car and told me, 'Return? Back!' I actually understood them. Park the car in the slot to the left of the entrance, and the inspector will check it. You can leave after the inspection and get a printed confirmation of the return. I didn't request it, trusting the German people. Overall, I was satisfied with this rental experience. However, they didn't provide the specified car, and I was not satisfied with the solutions offered. The DS brand wasn't among the alternatives listed, so why was it given as an option?
    Read More >
  • Deborah Joshua

    Munich

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Satisfied
    Read More >
  • Norton Simpson

    Munich

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The attendant at the key pickup location was a bit impatient, which wasn't a great experience. Fortunately, at the car pickup location, the staff were very patient and friendly when answering questions. Much appreciated!
    Read More >
  • Clark House

    Munich

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Customer service needs to improve in assisting customers with negotiations with foreign companies.
    Read More >
  • Eric Habakkuk

    Munich

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    It's alright
    Read More >
  • Eudora Dan

    Munich

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Very, very dissatisfied with Europcar. On the day of pickup, they didn't inform us in advance that the store would be closed. When we arrived, we found out there were no staff working that day. After negotiating with the rental car customer service, there was no solution. I also tried contacting the airport pickup point myself but couldn't get through. After asking other rental company staff, we finally found the only place in Munich where we could pick up the car. We waited in line for over an hour, only to be told by a very unfriendly staff member that they didn't have the model I reserved. When I asked if they could contact the airport pickup point to check if it was open, they refused. In the end, I decided to go to the airport with a try-my-luck attitude. When I arrived, I found the store was indeed open, but no one had answered the phone earlier. By then, it was 4 hours past my original pickup time, and my reserved model was no longer available, so I was forced to upgrade. Although the rental car customer service said they would cover the difference, this pickup experience was terrible and made the elderly in my family very tired, greatly affecting our trip. I will never rent from Europcar again!
    Read More >
  • Alva Dupont

    Munich

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    It was fairly satisfactory.
    Read More >
  • Malcolm Rutherford

    Munich

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Free upgrade to an A4 Avant
    Read More >
  • Quinn Michelson

    Munich

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent service
    Read More >
  • Eleanore Ferguson

    Munich

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Double charged and no response from customer service
    Read More >
  • w.rongkavilit

    Munich

    5.7 /10 Average

    Reviewed: Friday, November 22, 2024

    The cleanliness is very bad. There are clay all over the car from car washer. It’s like the wash the car but just left it dry by themselves.
    Read More >
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