From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6780635361
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6780635361
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Europcar, Munich Airport Car Rental

Europcar 6000+ ratings, 117 reviews

Munich, Bavaria, Germany

8.0 / 10 Very good

Best Price Car Rentals at Munich Airport(MUC)

Last updated on: December 24, 2024

  • Smart fortwo

    Mini

    US$ 35/day

    Rent a car
  • Renault Zoe

    Economy

    US$ 36/day

    Rent a car
  • Hyundai i10

    Mini

    US$ 36/day

    Rent a car
  • Volkswagen Polo

    Economy

    US$ 36/day

    Rent a car
  • Opel Astra

    Compact

    US$ 40/day

    Rent a car
  • Volkswagen Golf

    Compact

    US$ 40/day

    Rent a car
  • Fiat 500

    Mini

    US$ 40/day

    Rent a car
    • Hyundai i30

      US$ 42/day

    • Nissan Qashqai

      US$ 46/day

    • Skoda Karoq

      US$ 47/day

    Show other 35

    Fold up

    • Europcar Munich Airport(MUC) Audi A3 Rental

      US$ 47/day

    • Europcar Munich Airport(MUC) Mercedes-Benz CLA Rental

      US$ 48/day

    • Europcar Munich Airport(MUC) Volkswagen Golf Estate Rental

      US$ 49/day

    • Europcar Munich Airport(MUC) Hyundai i20 Rental

      US$ 51/day

    • Europcar Munich Airport(MUC) Ford Focus Estate Rental

      US$ 52/day

    • Europcar Munich Airport(MUC) Opel Astra Estate Rental

      US$ 52/day

    • Europcar Munich Airport(MUC) BMW X1 Rental

      US$ 54/day

    • Europcar Munich Airport(MUC) Skoda Octavia Estate Rental

      US$ 55/day

    • Europcar Munich Airport(MUC) Volkswagen Passat Estate Rental

      US$ 59/day

    • Europcar Munich Airport(MUC) Skoda Superb Estate Rental

      US$ 60/day

    • Europcar Munich Airport(MUC) Volkswagen Tiguan Rental

      US$ 60/day

    • Europcar Munich Airport(MUC) Opel Antara Rental

      US$ 60/day

    • Europcar Munich Airport(MUC) Skoda Kodiaq Rental

      US$ 62/day

    • Europcar Munich Airport(MUC) Volkswagen Touran Rental

      US$ 62/day

    • Europcar Munich Airport(MUC) BMW 1 Series Rental

      US$ 62/day

    • Europcar Munich Airport(MUC) Volvo S60 Rental

      US$ 63/day

    • Europcar Munich Airport(MUC) Mercedes-Benz C Class Rental

      US$ 64/day

    • Europcar Munich Airport(MUC) BMW 3 Series Rental

      US$ 64/day

    • Europcar Munich Airport(MUC) Mercedes-Benz C Class Estate Rental

      US$ 68/day

    • Europcar Munich Airport(MUC) Audi A4 Estate Rental

      US$ 68/day

    • Europcar Munich Airport(MUC) Volkswagen Arteon Rental

      US$ 74/day

    • Europcar Munich Airport(MUC) Audi A5 Rental

      US$ 75/day

    • Europcar Munich Airport(MUC) Volkswagen Multivan Rental

      US$ 77/day

    • Europcar Munich Airport(MUC) Audi A6 Estate Rental

      US$ 78/day

    • Europcar Munich Airport(MUC) Audi A6 Rental

      US$ 83/day

    • Europcar Munich Airport(MUC) Mercedes-Benz E Class Estate Rental

      US$ 87/day

    • Europcar Munich Airport(MUC) Volvo XC60 Rental

      US$ 90/day

    • Europcar Munich Airport(MUC) Mercedes-Benz GLC Rental

      US$ 94/day

    • Europcar Munich Airport(MUC) Audi E-tron Rental

      US$ 98/day

    • Europcar Munich Airport(MUC) Audi Q5 Rental

      US$ 102/day

    • Europcar Munich Airport(MUC) Volkswagen Touareg Rental

      US$ 119/day

Europcar - Munich Airport Information, Car Rental Instructions & Policies

Address

TERMINALSTR. MITTE

Telephone

+49899735020

Pick-up Instructions

The Europcar - Munich Airport car rental location is in terminal

You can walk to the counter of Europcar - Munich Airport car rental.

The store is located in the airport, please head to the store according to the guidelines.

Drop-off Instructions

Please pay attention to the sign writing 'Car Rental Return', to the car rental return center, address: Terminalstraße W, 85356 München-Flughafen, Germany. After you drop off the car, you can walk back to the airport. Coordinated:48.355738559803434, 11.786545415760088

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 12.75/day
capped at EUR 70
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
EUR 9/day
capped at EUR 79.9
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 9/day
capped at EUR 60
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12.75/day
capped at EUR 70
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 12.75/day
capped at EUR 70

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Denmark

Finland

France

Netherlands

Liechtenstein

Luxembourg

Norway

Show More

Austria

Belgium

Denmark

Finland

France

Netherlands

Liechtenstein

Luxembourg

Norway

Portugal

Switzerland

Sweden

EUR 7.5 per day
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Opel Zafira

Ford Galaxy

Croatia

Czech Republic

Hungary

Ireland

Italy

Poland

Slovakia

Slovenia

United Kingdom

Show More

Croatia

Czech Republic

Hungary

Ireland

Italy

Poland

Slovakia

Slovenia

United Kingdom

EUR 7.5 per day
Only car category beginning with beginning with M, N, E, H, C, D, I, J, S, R and FVAR/FVMR are permitted to cross border.

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, Greece, Iceland, Serbia, Montenegro, North Macedonia, Kosovo, Moldova, Belarus, Russia, Malta, Ukraine, Cyprus, Albania, Bosnia and Herzegovina, Estonia, Latvia, Lithuania, Romania

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Munich Airport

Railway Stations

17.7 mi from Muenchen Ost Train Station

18.1 mi from Central Station Munich

20.6 mi from Muenchen-Pasing Train Station

Hotels

18.2 mi from Hotel Cristal München

Other Landmarks

17.7 mi from Hofbräuhaus

17.8 mi from Marienplatz & Town Hall

17.8 mi from Frauenkirche Munich

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 48.3537 11.7851

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.0 / 10 Very good

  • Vehicle condition: 1.8
  • Vehicle cleanliness: 1.6
  • Spaciousness: 1.7
  • Counter staff: 1.6
  • Pick-up location: 1.6
  • Drop-off location: 1.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • A.ALAMER

    Munich

    9.2 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Like: The best price among all apps And chat service was effective and helpful
    Dislike: None
    Read More >
  • C.Rogers

    Munich

    9.2 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Like: Clean car, matched the size we had ordered although not the brand. Easy to collect (after the long queue) and drop off at Munich railway station although you need to keep your eyes peeled to find the drop off garage.
    Dislike: We queued for nearly an hour at Munich airport to pick up the vehicle even with the ticket system. The ticket machine needs to be more obvious or at least a more obvious sign.
    Read More >
  • Anonymous

    Munich

    8.3 /10 Very good

    Reviewed: Friday, December 27, 2024

    cigarette smoke smell in car
    Read More >
  • John

    Munich

    6.3 /10 Average

    Reviewed: Friday, December 27, 2024

    Pick up of car in a dark car park - hard to see any damage. There was damage on the wheel trims, which I took a photo of. The drop off location was very well lit, and the Europcar team said the wheel damage was caused by us. Fortunately I was able to show the photo evidence of the damage being there on pick up, but thought that the whole process was corrupt by Europcar. With the dark car park for pick up so we can't easily see damage when we pick up, but very well lit to help them in the drop off car park. Probably will not use Europcar again in the future - for this dirty con trick they tried.
    Read More >
  • A.Almishani

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    It was really nice try and everything was easy
    Read More >
  • J.Beveridge

    Munich

    7.7 /10 Good

    Reviewed: Friday, December 27, 2024

    Unfortunately the vehicle that I originally booked was not available. I was offered a vehicle in the same class, but that was a matter of opinion, as I was unable to get all my bags in. After going all the way back to the desk to complain, I was offered a suitable vehicle that would fit my needs.
    Read More >
  • E.YUKSEK

    Munich

    8.7 /10 Very good

    Reviewed: Friday, December 27, 2024

    Must to increase employment for pick up service in Munich Airport. I have wait more than 90 minutes for pickup the car, to complete paperworks que!
    Read More >
  • Helen

    Munich

    8.3 /10 Very good

    Reviewed: Friday, December 27, 2024

    waited 90 minutes to get car. long queue due to staff off sick. apologies given. but dreadful start. Car hadnt been cleaned.
    Read More >
  • Javier M.M.

    Munich

    7.3 /10 Good

    Reviewed: Friday, December 27, 2024

    En la recogida en el aeropuerto de Munich, el personal fue muy antipático y cortante, aunque eficiente. En el interior del coche había restos de comida, y de algún líquido pegajoso, pero lo dijimos y nos lo limpiaron antes de salir. El punto de recogida no estaba en donde ponía la documentación, y necesite cuatro llamadas para que me diesen una nueva dirección. Esto me hizo perder tiempo y consumir gasolina, pero no me penalizaron por ello.
    Read More >
  • E.Yeo

    Munich

    7.7 /10 Good

    Reviewed: Friday, December 27, 2024

    The document does not state that the drop off is closed after 9pm on Sunday. We drove to the location but unable to drop off as the car park is full. We have to return the next morning which caused us a lot of inconvenience.
    Read More >
  • T.Somprasong

    Munich

    9 /10 Excellent

    Reviewed: Friday, December 27, 2024

    I got a Mazda 6, the performance is grate but the car already have some scratches on it. I like the auto speed control, that help me don’t wary about speed limit.
    Read More >
  • naser_alrashidi@yaho

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Thanks for deals about prices of rental car and EasyRentCars car staf and management department for EasyRentCars to get more helpfully to get agood prices ,excellent car rent dellar thanks and more ixciting deals
    Read More >
  • Gary Poon

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very Very Good Car
    Read More >
  • A.Wuerz

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The car had some technical issues, changed the language during a trip Super flexible as I came a day late and they held the car
    Read More >
  • M.Choong

    Munich

    8.3 /10 Very good

    Reviewed: Friday, December 27, 2024

    I am still waiting for my updated receipt, having had to take it for an extra day.
    Read More >
  • SAUD

    Munich

    9 /10 Excellent

    Reviewed: Friday, December 27, 2024

    They tried to sell me their full protection after refusing two cars with dents and scratches. One should be more careful when collecting the vehicle and should do a full check-up before getting in trouble when returning the vehicle. When staff would try to warn you if you do not take their full protection insurance while the other staff would try to blame you on scratches you did not make when returning the vehicle. Just be cautious and smart when dealing with both kinds of staff.
    Read More >
  • ghazi almana

    Munich

    9.3 /10 Excellent

    Reviewed: Friday, December 27, 2024

    they tried to give you upgrade of your booking to take from you more money
    Read More >
  • Anonymous

    Munich

    8.7 /10 Very good

    Reviewed: Friday, December 27, 2024

    السعر مرتفع جدا
    Read More >
  • naser_alrashidi@yaho

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    THANKS
    Read More >
  • Orville Trevelyan

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    Not very happy. We originally booked a Golf, but it wasn't available when we picked up the car. They suggested we take an Audi A3 and handed us 3-4 Audi keys, checking each one and saying the car was parked in a spot it couldn't get out of. Finally, they gave me a key with an S badge. The car didn't drive well. Only later did I realize it was a SEAT LEON.
    Read More >
  • Lilith Maria

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Europcar is consistently great as always.
    Read More >
  • Xaviera Swift

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    Good service with smooth procedures.
    Read More >
  • Fay Snow

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    The green sign is easy to find.
    Read More >
  • Mike Sally

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The Toyota 208 with over 20,000 miles was very clean and in good condition.
    Read More >
  • Levi Tyler

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    The service was enthusiastic and the car was in good condition.
    Read More >
  • Tina Robbins

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    I changed the return location at the last minute, and they helped me find the cheapest option in their system.
    Read More >
  • Blanche Poe

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The staff were very friendly, there were no extra sales pitches, and they even added an additional driver for free. The return inspection was also very quick.
    Read More >
  • Cathy Dobbin

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Convenient
    Read More >
  • Marcia McCarthy

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The store is right at Munich Airport T2 counter. It's easy to find following the signage after you get off the plane. The shop is right next to SIXT. The green logo is very eye-catching.
    Read More >
  • Elijah Belloc

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The process was quick and straightforward, the car was new and easy to drive.
    Read More >
  • Nicole Macadam

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Fast and convenient.
    Read More >
  • Prima Maltz

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Not bad
    Read More >
  • Prima Maltz

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very good, convenient and simple. Cars can be returned to any branch in Europe.
    Read More >
  • Camille FitzGerald

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The staff spoke some English, so communication was not an issue.
    Read More >
  • Eugene Priestley

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The young man at the airport branch was very nice and patient. My English is poor, but he used Google Translate to help me understand him. Since I had already purchased full insurance from the company, there was no push to buy additional insurance. It was a good experience.
    Read More >
  • Ingram Mackintosh

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    Picking up the car near the airport is very convenient. With the paperwork, it’s easy to reach the parking spot.
    Read More >
  • Simon Gibson

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Pickup and return were very convenient, and the car was very new. I booked a Touran and got a diesel Kia instead. It was great to drive, much better than cars in my home country, with excellent power.
    Read More >
  • Herman Milne

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    Pickup at Munich Airport: After a ten-hour flight, we arrived at the counter around 11 PM. There were two staff members: a friendly English-speaking lady and a nonchalant German-speaking man. We rented three cars in total. By the time we finished the paperwork and got to the parking lot, it was around midnight. One car's warning light (triangle exclamation mark) came on as soon as we left the parking lot. We returned to the counter, but Europcar had already closed. Luckily, a returning staff member helped us. A series of steps followed: from the counter to the parking lot, determining low oil was the issue, adding oil, but it was still too low. As exchanging the car required logging into the system, and other cars were not yet registered, the staff suggested we go to a gas station to add oil or return the next day if there were issues. We insisted on having the staff accompany us, which proved wise. At the gas station, we couldn't find the specific oil the car needed, despite a full cabinet of oils. We returned to the parking lot and then back to the counter to redo the paperwork for a new car. This whole process delayed us by two hours, and a child got slightly injured bumping into a post during the wait. Experience: Europ's cars are cheap but in average condition. Given our route and need for an automatic transmission, it was the only choice. Another car's warning light came on frequently, indicating low oil. Consider the counter hours and leave extra time. If there's no one at night, it's really helpless—the airport rental counters are empty midnight. Don't believe staff if they say, 'Just observe and deal with it later.' Insist on resolving issues immediately, or it will be more troublesome if problems arise on the road.
    Read More >
  • Alger Washington

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    EuropeCar has one of the larger counters at Munich Airport, and the vehicle was in good condition
    Read More >
  • Lester Horatio

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Excellent
    Read More >
  • Joshua George

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The car provided was very new
    Read More >
  • George Anthony

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    The staff had a great attitude. The pickup and return processes were very convenient. The car was in excellent condition. However, finding the return location was extremely difficult since it was in an underground garage with a very small sign. It took almost an hour to find it.
    Read More >
  • May Juliana

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The car rental process was straightforward and convenient, with quick pickup, fast inspection, and clear charges. They upgraded us to an Alhambra, which had great power.
    Read More >
  • Lewis Hopkin(s)

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    A very pleasant experience, looking forward to the next time
    Read More >
  • Cara Garden

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very easy to find. From taking a number and queueing to getting the keys, the whole process took less than 5 minutes.
    Read More >
  • Peter Wallace

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    Unjustified charges, no agreement signed and no explanation was given, yet they deducted my credit limit.
    Read More >
  • Philip Goldsmith

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Excellent service. They suggested a slightly bigger automatic car, and the cost did not increase much. It better suited our need for more space for both people and luggage.
    Read More >
  • Ternence Theresa

    Munich

    4 /10 Average

    Reviewed: Friday, December 27, 2024

    Picked up the car at Munich Airport; the service was terrible, with staff having poker faces as if we owed them money. Very inefficient. I booked a Touran, but they gave me a Kia, which was quite disappointing. The only consolation was that it was a new high-spec car with just over a thousand kilometers on it.
    Read More >
  • Cleveland Simon

    Munich

    4 /10 Average

    Reviewed: Friday, December 27, 2024

    Poor service attitude. Some charges were not explained in advance. At Munich airport, we rented a Land Rover Discovery 4 but got an Audi Q3 instead. They claimed it was a free upgrade, and there were no other cars available. Abroad, we couldn't do much about it and had to endure. Complaining afterward was useless.
    Read More >
  • Marcus Grantham

    Munich

    4 /10 Average

    Reviewed: Friday, December 27, 2024

    There was no problem with the agreed-upon full tank policy, but there was no gas station within 10 kilometers of the pickup location, making it impossible to refuel. This led to high refueling and service fees, which felt like a rip-off.
    Read More >
  • Benson Beaufort

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    The airport location is easy to find, but the city navigation for the drop-off location is a bit confusing. However, I eventually found it.
    Read More >
  • Blanche Richard

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    After returning the car in Munich and boarding the train to Frankfurt, I realized that I hadn't returned the keys. I proactively called to ask if I should send them back via DHL from Frankfurt or return them to Europcar at Frankfurt Airport. After a while, the branch called back, insisting that I must come back immediately and take full responsibility for any consequences. I explained that I had an international flight connection and couldn't just jump off the train. They kept insisting that I return immediately or face huge fines.
    Read More >
  • Aries Becky

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    Poor service, charged in the wrong currency.
    Read More >
  • Betsy Butler

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The airport location is well-marked. When handling the paperwork, you'll receive a parking card with the parking spot number. Follow the number to find the car in the lot. To exit, just insert the card into the ticket machine.
    Read More >
  • Quentin Beerbohm

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Good
    Read More >
  • Pearl Sailsbury

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Excellent
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  • Reg Moses

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Europcar, service was okay. No major issues, but QEEQ was disappointing, no words to describe.
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  • Lee Doyle

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Excellent service
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  • May Juliana

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Not bad, the car is very new.
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  • Elsa Camp

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very good
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  • Nick Dickens

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very convenient and great!
    Read More >
  • Miles Bell

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    Randomly adding fees, outrageous.
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  • Eleanore Ferguson

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    No upselling, quick and simple process.
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  • Veromca Juliet

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    The salesperson was unfriendly because we bought full insurance on Zuzuche instead of their company.
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  • Page Rhys

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    There was no problem with the queue time. The main issue during the service was the insurance. Before departure, I had purchased full insurance on the Zuzuche website, but when I arrived at the local rental counter, I was informed it wasn't full insurance and had to pay over a hundred euros more. As tourists driving in a foreign country, we definitely choose to buy insurance, so I don't understand what the difference is between Zuzuche's full insurance and the car rental company's full insurance.
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  • Chasel Martha

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    First, the front desk staff were impatient and not friendly. Poor service. Second, I asked for a car with more space at pickup and tried to communicate this several times, but the front desk refused. Another thumbs down. Third, I reluctantly took the car. Upon inspection, I found a small dent on the rear bumper, took a photo, and informed the front desk staff who told me it was fine and didn't note it. When returning the car (which had no incidents during use), the staff blamed us for the dent. Even after showing the pickup photos, they ignored our explanation and recorded it as our fault. Thumbs down again.
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  • Deborah Joshua

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    The staff was not very friendly and did not clearly explain the location
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  • Griselda Nathaniei

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    The attitude was acceptable, but they forced me to upgrade the car model and charged extra. Showing the QEEQ order was useless. After I signed, the staff left the counter and ignored me. There was no queue that day; it was a free moment.
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  • Jared Swift

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    The wait time was quite long, you have to get a number first. There were a lot of additional charges. The app showed a cost of over 680 euros, but it ended up being over 1100 euros when picking up the car. It's been several days since I submitted a complaint to the rental company, but there has been no response.
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  • Larry Bryan

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Picked up the car at Munich T2 Airport. Clear and visible airport signs. If you have a reservation, you can click on the queuing machine to get a number. The display will show the counter and number, just wait patiently.
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  • Montague Clare

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    Booked a Benz Class A but got a general car. They said I could upgrade to BMW for an extra EUR 42 but ended up charging EUR 75, which is double the original price. This company is a scam and garbage. No one assisted when picking up the car, aggressively made me sign saying there was no damage to the car. Terrible attitude, blacklist!
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  • Don Emmie

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    When picking up the car, the staff was quite impatient because he needed to leave at 3 PM to pick up his daughter. Moreover, the platform indicated that the car rental would cost over 300 euros, but the rental company actually charged 647 euros. Additionally, the 1500 RMB already paid on the platform could not be deducted from the bill, making it difficult to get reimbursed later. After calling customer service, they couldn't provide a clear explanation. To avoid affecting the visit, we had no choice but to rent the car, thereby bearing the cost ourselves. Furthermore, extending the rental via the app was not possible; it had to be done in person at the store, which was very inconvenient. As a result, we had to rush back to Munich overnight to return the car.
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  • Julius Hughes

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    Picked up the car in the morning when there were few people. The first car they gave us was a JEEP, and they said there were no other models available. The front window had a crack longer than 10cm, so they replaced it with another car which still had a small crack on the front window, but they assured us it was fine to drive.
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  • Laurel Ellis

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    Had to wait in line for an hour and a half to complete the process.
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  • Fabian Victor

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    They added insurance despite me saying I didn't want it. They gave me three keys to choose from and ended up charging me for an upgraded model. Not only did they add insurance, but also a towing service fee! Ultimately, the most important part is that they charged me twice!
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  • Jason Burne-Jones

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    The queue was a bit long.
    Read More >
  • Glenn Morse

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    Terrible company, will never use their service again. Bad attitude and untrustworthy.
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  • Rachel Rose

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very spacious!!
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  • Osborn Nico(l)

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    Picked up the car at midnight, service was good. However, the oil light came on and they were out of spare oil, so we had to go to a gas station to add oil. Fortunately, we insisted that they come with us, and it took visits to two gas stations to find oil. Speaking English didn't work well in the German-speaking region. Schengen area at midnight, not easy.
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  • Phyllis Morgan

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Picked up the car at Munich Airport in Germany. The instructions differed slightly from what we found online, which was confusing. Asked at the information desk and then saw the signs. Took a number, waited in line, showed our documents, and were done very quickly.
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  • Dick Susan

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very good
    Read More >
  • Rupert Sophy

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Not many people in line
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  • Ansel Blume

    Munich

    4 /10 Average

    Reviewed: Friday, December 27, 2024

    The rental cost did not match the amount shown at drop-off, being about 30 euros higher. The actual charge was significantly higher than shown at drop-off, around 40 euros more, which was very disappointing.
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  • Antonia Susanna

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    The actual charge was about 70 euros higher than the booking price
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  • Lester Melville

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The service was excellent
    Read More >
  • Coral Edward

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The staff were very patient
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  • Barlow Pigou

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Overall, very punctual and the queuing time is reasonable. One thing to note is that if the scheduled time hasn't arrived, you're not allowed to pick up the car, so try to schedule earlier.
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  • Frederic Gregory

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    Dissatisfied
    Read More >
  • Lauren Fred

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Simple procedures, no hard sell for extra insurance.
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  • Hedda Babbitt

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Good
    Read More >
  • Byron Bertie

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very satisfied
    Read More >
  • Alexia Reade

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Honest
    Read More >
  • Rachel Lucia

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    There were quite a few people, had to take a number and wait, the waiting time was over 10 minutes.
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  • Audrey Turner

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    Pretty good
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  • Hamiltion O'Connor

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    The car rental process at Munich Airport is indeed very busy. Europcar, SIXT, AVIS, and Hertz counters all have long lines. Europcar had five out of seven desks open, which was less than other companies who had all their counters open. However, a positive aspect was their numbered ticket system, so you don't have to stand in line after taking a number; you can browse nearby shops. This time, I waited nearly 40 minutes to get the car. I noticed that foreigners finished their process in just a few minutes; it took me less than ten minutes, but the groups of Chinese people in front of me took significantly longer, especially one group that took over half an hour.
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  • Eden Dutt

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Queue time was acceptable, around 20 minutes.
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  • Derrick Mond

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    We picked up the car at Munich Airport. After we declined the offer for a larger car and additional insurance, the staff gave us the keys and told us to find the car ourselves. The instructions were unclear, and we spent a very long time looking for it.
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  • Isidore Augustine

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Could pick up the car even though we arrived early!
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  • Webb Thackeray

    Munich

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    Our flight was supposed to arrive in Munich at 6:00 AM, and we had booked to pick up the car at 8:00 AM. The flight was an hour early. After a brief rest at the airport and shopping at the supermarket, we went to the counter at 7:30 to handle the car pick-up. A male staff member initially assisted, but said our reserved car type (Volkswagen Golf Estate or similar) was still in town and suggested an upgrade for €25/day. I declined, suspecting a sales tactic. He bluntly told us to wait and come back around 8:00-8:15. After 8:00, a female staff member assisted us, and after verifying our documents and credit card, she didn't hassle us since we had full insurance through the car rental company. Just as she was about to hand over the Volkswagen keys, she and a supervisor couldn't find the car's documents. They politely explained it was an internal issue and offered us a free upgrade to a Mazda. Waiting proved worthwhile!
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  • Benson Beaufort

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    Incorrect charges for excess mileage.
    Read More >
  • Faithe Finger

    Munich

    2 /10 Poor

    Reviewed: Friday, December 27, 2024

    The staff was rude. I wanted to add comprehensive insurance, but they didn't let me. At first, they tricked me into thinking it was added, but I later discovered it wasn't. They were rushing to finish work and didn't want the hassle. Such staff doesn't care about customer safety, which is very selfish. Insurance is not a trivial matter. When I went back the next day to add it, they said it wasn't possible unless I canceled and rebooked, going through all the procedures like refueling and vehicle inspection again. The most frustrating part was that if I canceled, I wouldn't get a refund for the 16-day rental fee! This was the most unpleasant day of our entire trip! Moreover, the employee gave us a different model than we booked and didn't provide any details. I had to ask about everything, even what type of fuel to use. All he cared about was ‘getting off work.’ We spent the entire day at the store without solving the problem, wasting a whole day. Additionally, the rental company didn't support us in this matter, and we felt bullied. We are extremely dissatisfied. As an experienced traveler, I kindly advise everyone to choose your rental company carefully. A company without good service can ruin your entire trip.
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  • Abigail Harrod

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very satisfied.
    Read More >
  • Rock Mac-

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The counter staff were very nice.
    Read More >
  • Bruno Reynolds

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Pretty good
    Read More >
  • Winni Veblen

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Satisfied
    Read More >
  • Broderick Lambert

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    The queue time was over an hour, which is quite long.
    Read More >
  • Daisy II.

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very good
    Read More >
  • Gavin Dora

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Good service with no hidden fees. They gave us a different car when we picked up the car early, and we added 40 euros.
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  • Sheila Warren

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    They said there were no cars available and kept suggesting more expensive options. I was in a hurry and ended up paying double. Can only give three stars.
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  • Genevieve

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Extremely satisfied.
    Read More >
  • S.Ozer

    Munich

    9.3 /10 Excellent

    Reviewed: Friday, December 27, 2024

    We got a new Audi A4 - an upgrade from what we ordered (Skoda Kodiaq). It took some convincing however, as we were offered a smaller car at first.
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  • Anonymous

    Munich

    8.7 /10 Very good

    Reviewed: Friday, December 27, 2024

    So far so good.
    Read More >
  • Gustave Malory

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very satisfied
    Read More >
  • Nick Arthur

    Munich

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    It's okay. It felt like an eternity walking from arrival to the car rental location. The staff's attitude was mediocre late at night. Unfortunately, my flight landed after midnight, and despite email communication with the platform, the Europcar desk first denied receiving any email and then insisted on charging an extra service fee. Honestly, I understand the policy, but as a loyal Europcar customer, I just have to vent a little about this Munich Airport location.
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  • Deirdre Bartlett

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    We had booked a Mercedes E-Class, but were informed at pickup that only an Audi A5 was available. With five of us, it felt a bit small. We wanted to exchange it for another model but were told no other cars were available. On the bright side, the car was new and very clean.
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  • Anonymous

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    I had an excellent experience with Europcar! The booking process was straightforward, and the staff were professional and friendly from start to finish. When I arrived, the check-in process was quick and hassle-free, and they had the car ready for me right on time. The vehicle I rented was clean, well-maintained, and exactly as described. It performed flawlessly throughout my trip, and I appreciated how fuel-efficient it was. The selection of vehicles available was impressive, catering to all needs, whether for a family trip, business travel, or leisure. Returning the car was just as smooth as picking it up, with clear instructions and no unexpected charges. Their transparency and excellent customer service really stood out. I highly recommend Europcar for anyone looking for a reliable, stress-free car rental experience.
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  • naser_alrashidi@yaho

    Munich

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    excellent
    Read More >
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