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Live chat Email us Service Code: 2233946329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2233946329
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Munich - Cologne - Belgium - Netherlands - Munich

Reviewed: Mon, Jun 3, 2019
About Europcar: 6.0 /10
Incorrect charges for excess mileage.

Relevant Reviews on Europcar MUNICH AIRPORT

Don Emmie

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Reviewed: Tue, Nov 21, 2023
About Europcar: 6.0 /10
When picking up the car, the staff was quite impatient because he needed to leave at 3 PM to pick up his daughter. Moreover, the platform indicated that the car rental would cost over 300 euros, but the rental company actually charged 647 euros. Additionally, the 1500 RMB already paid on the platform could not be deducted from the bill, making it difficult to get reimbursed later. After calling customer service, they couldn't provide a clear explanation. To avoid affecting the visit, we had no choice but to rent the car, thereby bearing the cost ourselves. Furthermore, extending the rental via the app was not possible; it had to be done in person at the store, which was very inconvenient. As a result, we had to rush back to Munich overnight to return the car.

Blanche Richard

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Reviewed: Fri, Jul 7, 2017
“Car Return Nightmare: Decades of Renting, First Time So Unlucky! Couldn't Find Drop-off Point, Traff”
About Europcar: 2.0 /10
After returning the car in Munich and boarding the train to Frankfurt, I realized that I hadn't returned the keys. I proactively called to ask if I should send them back via DHL from Frankfurt or return them to Europcar at Frankfurt Airport. After a while, the branch called back, insisting that I must come back immediately and take full responsibility for any consequences. I explained that I had an international flight connection and couldn't just jump off the train. They kept insisting that I return immediately or face huge fines.

Marcus Grantham

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Reviewed: Tue, Oct 31, 2017
“Munich ~ Fussen ~ Zugspitze ~ Munich”
About Europcar: 4.0 /10
There was no problem with the agreed-upon full tank policy, but there was no gas station within 10 kilometers of the pickup location, making it impossible to refuel. This led to high refueling and service fees, which felt like a rip-off.
About QEEQ: 8.0 /10

Peter Wallace

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Reviewed: Wed, Oct 18, 2017
About Europcar: 2.0 /10
Unjustified charges, no agreement signed and no explanation was given, yet they deducted my credit limit.

Lewis Hopkin(s)

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Reviewed: Mon, Jan 28, 2019
“Round Trip from Munich to Austria”
About Europcar: 8.0 /10
A very pleasant experience, looking forward to the next time

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