The store is right at Munich Airport T2 counter. It's easy to find following the signage after you get off the plane. The shop is right next to SIXT. The green logo is very eye-catching.
It's okay. It felt like an eternity walking from arrival to the car rental location. The staff's attitude was mediocre late at night. Unfortunately, my flight landed after midnight, and despite email communication with the platform, the Europcar desk first denied receiving any email and then insisted on charging an extra service fee. Honestly, I understand the policy, but as a loyal Europcar customer, I just have to vent a little about this Munich Airport location.
“Beware of Europcar trying to charge for damage that is already there - take photos of the whole car.”
About Europcar:6.3/10
Pick up of car in a dark car park - hard to see any damage. There was damage on the wheel trims, which I took a photo of. The drop off location was very well lit, and the Europcar team said the wheel damage was caused by us. Fortunately I was able to show the photo evidence of the damage being there on pick up, but thought that the whole process was corrupt by Europcar. With the dark car park for pick up so we can't easily see damage when we pick up, but very well lit to help them in the drop off car park. Probably will not use Europcar again in the future - for this dirty con trick they tried.
About QEEQ:8.0/10
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