Beware of Europcar trying to charge for damage that is already there - take photos of the whole car.
John
Germany
Reviewed: Tue, Feb 26, 2019
About Europcar:6.3/10
Pick up of car in a dark car park - hard to see any damage. There was damage on the wheel trims, which I took a photo of. The drop off location was very well lit, and the Europcar team said the wheel damage was caused by us. Fortunately I was able to show the photo evidence of the damage being there on pick up, but thought that the whole process was corrupt by Europcar. With the dark car park for pick up so we can't easily see damage when we pick up, but very well lit to help them in the drop off car park. Probably will not use Europcar again in the future - for this dirty con trick they tried.
I had an excellent experience with Europcar! The booking process was straightforward, and the staff were professional and friendly from start to finish. When I arrived, the check-in process was quick and hassle-free, and they had the car ready for me right on time.
The vehicle I rented was clean, well-maintained, and exactly as described. It performed flawlessly throughout my trip, and I appreciated how fuel-efficient it was. The selection of vehicles available was impressive, catering to all needs, whether for a family trip, business travel, or leisure.
Returning the car was just as smooth as picking it up, with clear instructions and no unexpected charges. Their transparency and excellent customer service really stood out.
I highly recommend Europcar for anyone looking for a reliable, stress-free car rental experience.
About QEEQ:10.0/10
I had an outstanding experience using Qeeq! The website/app is incredibly user-friendly, with a clean interface that made it easy to search, compare, and book a car. The platform offers a wide range of options, from budget-friendly cars to luxury vehicles, catering to every need and budget.
What impressed me most was the transparency and clear pricing with no hidden fees, detailed descriptions of each vehicle, and customer reviews to help with decision-making. The booking process was seamless, and I appreciated the instant confirmation and flexibility to modify my reservation if needed.
The platform also offers great deals and discounts, making it a cost-effective choice.
Overall, Qeeq is a reliable, efficient, and convenient solution for car rentals. I’ll definitely be using it again and highly recommend it to others looking for a hassle-free car booking experience!
Not very happy. We originally booked a Golf, but it wasn't available when we picked up the car. They suggested we take an Audi A3 and handed us 3-4 Audi keys, checking each one and saying the car was parked in a spot it couldn't get out of. Finally, they gave me a key with an S badge. The car didn't drive well. Only later did I realize it was a SEAT LEON.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Beware of Europcar trying to charge for damage that is already there - take photos of the whole car.
Relevant Reviews on Europcar MUNICH AIRPORT
-
-
-
-
View more >Coral Edward
-
-
-
-
View more >Eleanore Ferguson
-
-
-
-
View more >Miles Bell
-
-
-
-
View more >Orville Trevelyan
-
-
-
-
View more >