It's okay. It felt like an eternity walking from arrival to the car rental location. The staff's attitude was mediocre late at night. Unfortunately, my flight landed after midnight, and despite email communication with the platform, the Europcar desk first denied receiving any email and then insisted on charging an extra service fee. Honestly, I understand the policy, but as a loyal Europcar customer, I just have to vent a little about this Munich Airport location.

We got a new Audi A4 - an upgrade from what we ordered (Skoda Kodiaq). It took some convincing however, as we were offered a smaller car at first.

The actual charge was about 70 euros higher than the booking price

The staff spoke some English, so communication was not an issue.

The service was enthusiastic and the car was in good condition.