Munich-Stuttgart-Metzingen-Göttingen-Hanover-Wolfsburg-Berlin

Very satisfied.

The car rental process at Munich Airport is indeed very busy. Europcar, SIXT, AVIS, and Hertz counters all have long lines. Europcar had five out of seven desks open, which was less than other companies who had all their counters open. However, a positive aspect was their numbered ticket system, so you don't have to stand in line after taking a number; you can browse nearby shops. This time, I waited nearly 40 minutes to get the car. I noticed that foreigners finished their process in just a few minutes; it took me less than ten minutes, but the groups of Chinese people in front of me took significantly longer, especially one group that took over half an hour.

They added insurance despite me saying I didn't want it. They gave me three keys to choose from and ended up charging me for an upgraded model. Not only did they add insurance, but also a towing service fee! Ultimately, the most important part is that they charged me twice!

The car rental process was straightforward and convenient, with quick pickup, fast inspection, and clear charges. They upgraded us to an Alhambra, which had great power.

Must to increase employment for pick up service in Munich Airport. I have wait more than 90 minutes for pickup the car, to complete paperworks que!