First, the front desk staff were impatient and not friendly. Poor service. Second, I asked for a car with more space at pickup and tried to communicate this several times, but the front desk refused. Another thumbs down. Third, I reluctantly took the car. Upon inspection, I found a small dent on the rear bumper, took a photo, and informed the front desk staff who told me it was fine and didn't note it. When returning the car (which had no incidents during use), the staff blamed us for the dent. Even after showing the pickup photos, they ignored our explanation and recorded it as our fault. Thumbs down again.

Poor service, charged in the wrong currency.

A very pleasant experience, looking forward to the next time

Picking up the car near the airport is very convenient. With the paperwork, it’s easy to reach the parking spot.

The store is right at Munich Airport T2 counter. It's easy to find following the signage after you get off the plane. The shop is right next to SIXT. The green logo is very eye-catching.