First, the front desk staff were impatient and not friendly. Poor service.
Second, I asked for a car with more space at pickup and tried to communicate this several times, but the front desk refused. Another thumbs down.
Third, I reluctantly took the car. Upon inspection, I found a small dent on the rear bumper, took a photo, and informed the front desk staff who told me it was fine and didn't note it. When returning the car (which had no incidents during use), the staff blamed us for the dent. Even after showing the pickup photos, they ignored our explanation and recorded it as our fault. Thumbs down again.
一言でまとめる:
On a previous trip to Germany, I rented a car and had a great experience. I booked a BMW 2 convertible but got a free upgrade to an Audi A5 convertible, so I was very satisfied and trusted QEEQ. This time, however, the store service was poor and I wasn't happy with the car provided.
Europcar
First, the front desk staff were impatient and not friendly. Poor service. Second, I asked for a car with more space at pickup and tried to communicate this several times, but the front desk refused. Another thumbs down. Third, I reluctantly took the car. Upon inspection, I found a small dent on the rear bumper, took a photo, and informed the front desk staff who told me it was fine and didn't note it. When returning the car (which had no incidents during use), the staff blamed us for the dent. Even after showing the pickup photos, they ignored our explanation and recorded it as our fault. Thumbs down again.
On a previous trip to Germany, I rented a car and had a great experience. I booked a BMW 2 convertible but got a free upgrade to an Audi A5 convertible, so I was very satisfied and trusted QEEQ. This time, however, the store service was poor and I wasn't happy with the car provided.
Europcar ミュンヘン空港の口コミ
Europcar
アップグレード車種の値上げが求められているが、サービスはおおむね満足している。車は取りやすく、空港案内板についていけばいい。
問題のある时は無料電話、コール態度、よい反応が早い。
Europcar
レンタカー会社の人はとてもフレンドリーなど、我々がしばらくしてもらった定の車が特に良い
qeeqコール・特別良いhelpful
Europcar
レンタカーを借りる時はまだ大丈夫です。長い列に併んでいません。サービス員の親切が行き届いています。車を返す時は人が多く、長い列に併んでいます。问题
満足し、電子メールも电话も適時に返事が、
Europcar
国内qeeqコールサービス态度はいいが、また忍耐満足
国内qeeqコールサービス态度はいい、また忍耐満足
Europcar
はok
とても便利だが、なぜか、乗り換えて余りプロバイダ13我。