Europcar's service is quite average. Since our flight arrived early and there were fewer people at immigration, we arrived nearly two hours before our scheduled pickup time. The staff told us that the car we booked was not ready yet but we could pay an additional 120 euros to upgrade to a Jeep SUV 4xe (we couldn't find this exact model). We agreed to the upgrade, but the car we received was underwhelming. While driving, the steering wheel felt jerky and shifted slightly. The car's acceleration was slow, and the fuel tank was only around 30 liters, which is quite small. Truly regretful.
Europcar was very easy to locate, the pickup process was quick, and the staff didn't try to upsell anything. My first car rental experience in Europe was excellent.
The car rental process was straightforward and convenient, with quick pickup, fast inspection, and clear charges. They upgraded us to an Alhambra, which had great power.
About QEEQ:8.0/10
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