Munich-Füssen-Berchtesgaden-Salzburg-Vienna

Simple procedures, no hard sell for extra insurance.

Booked a Benz Class A but got a general car. They said I could upgrade to BMW for an extra EUR 42 but ended up charging EUR 75, which is double the original price. This company is a scam and garbage. No one assisted when picking up the car, aggressively made me sign saying there was no damage to the car. Terrible attitude, blacklist!

Unjustified charges, no agreement signed and no explanation was given, yet they deducted my credit limit.

I changed the return location at the last minute, and they helped me find the cheapest option in their system.

Unfortunately the vehicle that I originally booked was not available. I was offered a vehicle in the same class, but that was a matter of opinion, as I was unable to get all my bags in. After going all the way back to the desk to complain, I was offered a suitable vehicle that would fit my needs.