Excellent service. They suggested a slightly bigger automatic car, and the cost did not increase much. It better suited our need for more space for both people and luggage.
We had booked a Mercedes E-Class, but were informed at pickup that only an Audi A5 was available. With five of us, it felt a bit small. We wanted to exchange it for another model but were told no other cars were available. On the bright side, the car was new and very clean.
“Drop off close on Sunday after 9pm in Munich Central Train Station not define”
About Europcar:7.7/10
The document does not state that the drop off is closed after 9pm on Sunday. We drove to the location but unable to drop off as the car park is full. We have to return the next morning which caused us a lot of inconvenience.
“Slow service at Munich from Europcar but redeemed by eastrentcars response.”
About Europcar:8.3/10
waited 90 minutes to get car. long queue due to staff off sick. apologies given. but dreadful start. Car hadnt been cleaned.
About QEEQ:10.0/10
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